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New York Marriott at the Brooklyn Bridge

4 star hotel
Connecting rooms
8.4/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The New York Marriott at the Brooklyn Bridge offers a convenient location for families visiting New York City, with easy access to cabs and the subway. While some older rooms may show their age, the newer rooms are comfortable and offer good beds. Many guests have praised the friendly and accommodating staff, who go the extra mile to ensure a pleasant stay. Families should be aware that the pool area lacks non-slip tiles.

Guest highlights

The exceptionally friendly and accommodating staff who provide great local suggestions
The comfortable beds
The convenient location with easy access to transport

About the hotel

This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.

Nearby attractions

New York Marriott at the Brooklyn Bridge is located in Downtown Brooklyn, a neighborhood in Brooklyn, and is near a metro station. Barclays Center Brooklyn and Broadway are cultural highlights, and some of the area's notable landmarks include One World Trade Center and Brooklyn Bridge. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Prudential Center. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: wifi (usd 14.95 per day), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Hair salon
Housekeeping (on request)
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Portable bathtub seat
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall
Vending machine

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
La Guardia Airport
13 km from this hotel
Newark Liberty International Airport
16 km from this hotel
John F. Kennedy International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for New York Marriott at the Brooklyn Bridge
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

27%

3 star reviews

9%

2 star reviews

18%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about New York Marriott at the Brooklyn Bridge

Showing 1 - 10 of 11 reviews

Latest reviews (11)

B

Bradley

16 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

We were in town to drop our kiddo off at college. The first night we did not sleep well in two doubles. The staff was accommodating and helped us to find another room close by. We were able to get a great nights sleep before a big day. We were so thankful!
S

Steven

10 Feb 2024 - 11 Feb 2024
reviewed on expedia

3 out of 5 stars

More of a business orientated property. Would not recommend for families as the area is surrounded by commercial buildings and not close to shops or restaurants. Rooms were average, property is massive so you have to walk far to get to your room. They sent us to the wrong room and then asked me to come down and get new keys which was ridiculous. Parking was the worst experience given they have this garage attached to the hotel but not run by the hotel and is old and extremely difficult to park your car in the tight spaces, especially if you have an SUV. The whole property is old and could use a massive update.
A

Anthony

25 Dec 2023 - 2 Jan 2024
reviewed on expedia

4 out of 5 stars

Overall we thought this was a great property to stay for a family of 6 and our first trip to NYC. Staff was great and friendly, they provided some great suggestions on what to do in the area. Access to cabs and subway was very easy as well. Will stay again if we return to Brooklyn.
R

Ryan

22 Nov 2023 - 26 Nov 2023
reviewed on expedia

5 out of 5 stars

Staff was very accommodating to my family and I.
e

enedina

29 Aug 2023 - 30 Aug 2023
reviewed on hcom

4 out of 5 stars

Nick the doorman provided excellent service. We were coming from out of state moving our child for college and he was very very helpful and provided excellent and superb service. He needs to be promoted to train other staff. He made stressful events less anxiety ridden.
L

Leigh

12 Jul 2023 - 15 Jul 2023
reviewed on travelocity

5 out of 5 stars

The beds in the rooms were super comfortable. The hotel interior was quiet the entire trip. All the staff was great, especially Armando at the pantry! All smiles every morning. The only downfall I found was the pool area didn’t have nonslip tiles and with kids, we had to pay extra close attention. Overall very pleased with this hotel.
C

Caitrian

23 Jun 2023 - 25 Jun 2023
reviewed on travelocity

2 out of 5 stars

We were given a subpar room for the price we paid. Our reserved room became unavailable last minute and we were placed in a room that did not comfortably hold our family. The staff did not accommodate us. The fire alarm also chirped for batteries in the middle of the night.
Y

Yolanda

23 Oct 2022 - 24 Oct 2022
reviewed on hcom

5 out of 5 stars

Very comfy and easy check in. Check in person was very nice, professional and helpful. Great location and close to family that lives in Brooklyn.
j

jasmine

2 Mar 2018 - 3 Mar 2018
reviewed on travelocity

2 out of 5 stars

Booked two suites rooms were not ready although I arrived after the 4 pm check in time. Had a few guests in the room which led to the person next to the room banging on the door to my room screaming shut up. Then proceeded to call in noise complaints which resulted in security guards guarding my suite door and there was no noise. Let’s note it was 7 pm on a Friday night. Horrible experience I spent a lot of money to book the rooms to be treated like children and third class citizens. Will also be filing formal complaints to main headquarters regarding the facility. I’ve always stayed in luxury hotels and never had this kind of experience.
A

16 Jun 2023 - 19 Jun 2023
reviewed on hcom

4 out of 5 stars

We stay here often due to proximity of family members. The service is very good and housekeeping staff great. The rooms in the newer south tower are okay but the older rooms really show their age. Lamp switches, plug in opportunities, mini fridge all seem 20 years or more outdated. Although not technically Marriott’s fault, I’ve used the budget in their parking garage for convenience and always disastrous service.
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