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claire
5 Jul 2024 - 10 Jul 2024
reviewed on expedia
4 out of 5 stars
This time I stayed in this hotel for a family trip. I personally think this hotel is more suitable for business travel and not for family travel. The hotel decoration is too old, the dark grey carpet makes the floor look dirty and the room looks dim. The location is noisy and you can hear the noise from the street when you sleep at night. Because the location is on a busy road and the hotel entrance is relatively small, unfamiliar Uber drivers can't find the entrance of the hotel. The elevator is often crowded. There is a male waiter at the front desk with a bad attitude. When we asked him for water (free water in the room every day), he always looked unhappy and his tone was not friendly enough.
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Marilyn
26 Jun 2024 - 1 Jul 2024
reviewed on expedia
5 out of 5 stars
I was recommended this hotel by a friend who travels with professional artists. After looking around for the best option this one was at the perfect location. We arrived very early with small children and they welcomed us in and allowed us to leave our luggage with the bell captain. We were offered to upgrade our room to a suite with a view. That was our favorite part of our stay. The hotel is beautiful, alllll of the staff was welcoming. It is close to absolutely everything.
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Holly
12 Jun 2024 - 17 Jun 2024
reviewed on expedia
5 out of 5 stars
My family spent 5 nights at the London House. We would absolutely recommend it! Very family friendly. Only complaint would be the full size beds they had plenty of space to accommodate queen size beds. Staff was friendly and helpful with every interaction.
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Saisudha
23 May 2024 - 27 May 2024
reviewed on expedia
5 out of 5 stars
Really enjoyed our stay at London House by Hilton. The staff was good at communication and helped us with our needs and ask. I will definitely recommend my family and friends to stay there during their visit to Chicago.
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Michelle
11 May 2024 - 13 May 2024
reviewed on hcom
5 out of 5 stars
Our family decided gather here and join my husband for a work conference. We planned to share a double bed room but while the River view room was large, the beds were small and uncomfortable. We ended up getting an additional room. Queen beds would have been a major improvement. Otherwise our stay was great. The staff was friendly; views were amazing from our room and the rooftop bar. Many food options within the hotel and nearby and walking distance to lots of points of interest. King suite was spacious and nice.
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HUGO
27 Mar 2024 - 31 Mar 2024
reviewed on expedia
5 out of 5 stars
Great option to visit with the family.
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Michael
18 Mar 2024 - 21 Mar 2024
reviewed on expedia
5 out of 5 stars
Can express enough our gratitude to Neil, the staff that welcomed us in at the concierge! He was very welcoming and helpful. We really loved our stay at the Hotel becuse it started with him.
The room with the river view was breath taking especially during after St. Patty’s. It is closed to all major landmarks, no need for transportations- everything is walkable.
The LH21 restobar was surprisingly very good! We did not go up there for drinks but the food were excellent! Worth the price tag- pretty affordable infact.
Overall I would come back here and recommend friends and families to stay at LondonHouse.
It’s simply great!
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Basiratu
Invalid Date - Invalid Date
reviewed on orbitz
4 out of 5 stars
Stayed here for our babymoon. Room was nice and clean and bigger than how it looked in pictures.
Concierge was helpful in getting us last minute restaurant reservations and left a little teddy bear for the baby which was a nice touch. Gave 4 stars because for the price it was lacking some amenities.
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youngdong
23 Nov 2023 - 25 Nov 2023
reviewed on orbitz
5 out of 5 stars
Due to near main road, very noisy, like police car, ambulance, sports car, moter cycle, etc.
But my family didn't matter for sleep.
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Janiel
18 Nov 2023 - 22 Nov 2023
reviewed on orbitz
5 out of 5 stars
Called the LondonHouse home for four days and all I can say very impressed with how well run and how enjoyable our stay was , from the perfect location to everything , choose any side you want and you will be in the center of everything , how they took the time to welcome our family days in advance and asked us if there was anything we needed , from the front desk to the valet , the bellmen the cleaning crew , Thank you we will be back and it will be with you guys , keep doing what you doing , don't change a thing
Valdes family.