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Stephanie
3 Apr 2024 - 4 Apr 2024
reviewed on expedia
4 out of 5 stars
It was a nice hotel but a little inconvenient because we had to check in at one location and drive up to where our rooms were.
We were right next to the room, which was nice for the kids.
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PAROMITA
14 Jun 2024 - 16 Jun 2024
reviewed on expedia
5 out of 5 stars
Superb property. Was with family and loved it
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Chris
29 Mar 2024 - 30 Mar 2024
reviewed on expedia
1 out of 5 stars
It’s valet parking only. They try to scam you every second. It’s $50.00 a day for parking the valet held my keys, even though I already paid and let my kid who’s eight years old and my wife stand in the rain with our luggage disgusting it smelled in the room too
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Bayla
7 Mar 2024 - 13 Mar 2024
reviewed on expedia
5 out of 5 stars
Stay was great. The staff were all very friendly and supportive! I have to say that I am more than impressed with the level of service from the bellhops, not only were they very fast and quick on they’re feet but they were also just so nice and always made me feel welcomed! This hotel is great very family friendly and I’ll definitely be recommending it to anyone that stays in LA!
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Sean
Invalid Date - Invalid Date
reviewed on orbitz
4 out of 5 stars
Overall, it was a satisfactory accommodation. We stayed in executive suite junior for 2 nights. It was a room large enough for the whole family to stay. The valet service was also very convenient. One problem was that there were power outlets in several places in the room, but most of them were unusable. I could feel from this part that this building is old. Since everyone has electric gadgets like cell phone in these days, I think it is essential to have as many working outlets as possible to charge the phone, laptop, etc. It was disappointing in that way. If only this part was corrected, I think it would be a very cool accommodation.
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Maxime
25 Jul 2023 - 26 Jul 2023
reviewed on orbitz
3 out of 5 stars
VERY poor sound insulation. I was woken up at 6am by music and then children running and jumping above me - a hotel shouldn’t have these problems, especially for that price. Not worth it.
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Sandra
21 Jul 2023 - 22 Jul 2023
reviewed on orbitz
5 out of 5 stars
Our stay was one night to accomplish a pet exchange & delivery of camping equipment to my USAF grandson. Your hotel was selected based on its location & equal drive time between the families for the pet exchange. Had no idea how upscale your property was. It will go down in our family story about the “Beverly Hillbillies” stay @ your hotel! LOL. The staff did not blink an eye at check in or check out. Accommodations were top notch but we did not utilize any of the perks offered except the dog park. Will highly recommend your hotel to my retirement friends who can certainly afford & not travel as “Beverly Hillbillies”. Hotel very reasonably priced, king size suites terrific & property grounds beautiful. Excellent service from Barnaby. Hotel selection was based on Santa Monica destination & my specific requirements for upscale area (safety) & only properties with inside room corridors. Underground car parking was an unexpected plus! Cost was never a factor-location was main goal. I was not disappointed.
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Elizabeth
24 Apr 2023 - 26 Apr 2023
reviewed on orbitz
4 out of 5 stars
We have stayed before a few times. We really like the geo location and that it is not a large high rise corporate hotel.
I think the cost is quite appropriate and I think the rooms are lovely. We had a two bedroom junior suite up by the pool on the ground level with chairs outside. I think that the front desk could be more welcoming any more energetic. I also miss when they used to have candy at the front desk.
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Jeffrey
14 Apr 2023 - 15 Apr 2023
reviewed on orbitz
1 out of 5 stars
Parking fees, valet parking when your car is literally in plain sight but they won’t let you self park, extremely noisy, most concerning was the description of their junior executive suite….totally false. We ended up with our daughter in our king bed with us…..she is18.
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Sarah
6 Apr 2023 - 7 Apr 2023
reviewed on orbitz
3 out of 5 stars
Pros:
-very large rooms
-3rd party pilates studio on site
-dining facilities with great service. Food is pretty good
- location
Cons:
-limited front desk staff. Always a wait for service.
-resort and parking fees are excessive
-rooms are loud. Can hear sunset/405 traffic and can hear through walls of neighbors in hotel.
-lots of families….with small kids.