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Holiday Inn Express & Suites Richland, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(687 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Richland offers a comfortable and convenient stay for families. The hotel boasts a 24/7 pool and hot tub, a definite hit with children. Rooms are described as clean and spacious, easily accommodating larger families. Guests also praise the comfortable beds and the delicious breakfast.

Guest highlights

The 24/7 pool and hot tub were a big hit with the kids.
Spacious rooms easily accommodating larger families and pets.
Comfortable beds and a great breakfast.

About the hotel

This smoke-free hotel features an indoor pool, an outdoor pool, and a 24-hour health club. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Holiday Inn Express & Suites Richland, an IHG Hotel is located in South Richland, a neighborhood in Richland, and is in a shopping district. Columbia Point Golf Course and Badger Mountain Vineyard are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Columbia Center Mall. Looking to enjoy an event or a game? See what's going on at Toyota Center or Gesa Stadium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and hunting nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Water sports equipment

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool

Things to do

24-hour fitness center
24-hour pool access
Access to nearby health club
Indoor pool
Outdoor pool
Spa tub

Outdoor

Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

Fireplace in lobby
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Richland, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

0%

3 star reviews

20%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Richland, an IHG Hotel

Latest reviews (5)

D

Delila

1 Jul 2024 - 2 Jul 2024
reviewed on hcom

5 out of 5 stars

The pool and hot tub were open 24/7 which the kids loved. Room was clean and easy to get too. Plenty of parking .
N

Nicole

15 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Staff were super friendly and awesome. Hotel was very clean. Bed were so comfortable and room was large enough for my four kids a dog and my husband.
S

Shaunte

20 Jan 2023 - 21 Jan 2023
reviewed on travelocity

5 out of 5 stars

Great stay. Pool was fun for the kids. The beds were comfy and room was spacious. Great breakfast!
W

William

16 Sept 2022 - 17 Sept 2022
reviewed on travelocity

2 out of 5 stars

This hotel is brand new. Beware though the walls are paper thin. We could hear the TV and the family next door so easy. Thankfully I always travel with a sound machine for my son. Also, they do not follow ADA law when it comes to service dogs. My son has a service dog. We were asked for a certificate at the front desk. Under ADA law, US does not have a certificate. Those that have presented them to this desk in the past are fake. The person running the desk still asked me for it and did not follow the 2 questions required under ADA law when a service dog comes into your facility. Hopefully management will see this and update their employees on service dogs.
M

Melissa

20 Nov 2021 - 21 Nov 2021
reviewed on hcom

3 out of 5 stars

Now we know this place doesn’t have views. And I LIVE for views. Thankfully it was just 1 night with multiple rooms for our family.
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