Inn at Columbia Center

About the hotel

An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

Inn at Columbia Center is located in Kennewick. The REACH Museum and Franklin County Historical Society are cultural highlights, and some of the area's activities can be experienced at Canyon Lakes Golf Course and Badger Mountain Vineyard. Looking to enjoy an event or a game while in town? See what's happening at Toyota Center or Gesa Stadium. With water skiing and windsurfing nearby, you'll find plenty of adventures in the water. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Microwave

Refrigerator

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free full breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Things to do

Fitness center

Indoor pool

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Designated smoking areas

Tv in lobby

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Reviews that mention...

All reviews (20)pool (6)clean (7)staff (5)location (2)dining (1)parking (2)

Family Reviews

for Inn at Columbia Center

4 out of 5 stars

20 reviews

Review data

5 star reviews

55%

4 star reviews

25%

3 star reviews

0%

2 star reviews

5%

1 star reviews

15%

We have selected a sample of reviews which reflect what families have said about Inn at Columbia Center

Showing 1 - 10 of 20 reviews

Latest reviews (20)

L

Lori

19 Jul 2024 - 20 Jul 2024

reviewed on hcom

5 out of 5 stars

Quick overnight stay to visit family in the are on our way to the coast. The hotel was clean, convenient and friendly. We even got a call from the front desk telling us my husband left the headlights on! The room was clean and comfortable, the bed was amazing and we had all the amenities we needed. We called when arriving in town early and were able to get checked into our room early. The breakfast and coffee were very good. Didn't have time to visit the pool but it looked nice. Highly recommend this hotel.

J

Jamie

7 Jul 2024 - 8 Jul 2024

reviewed on expedia

4 out of 5 stars

This hotel is truly a gem! Definitely recommend. Only downside is quite a few families choose to stay here so lots of kids being loud

J

Juan

19 May 2024 - 20 May 2024

reviewed on expedia

5 out of 5 stars

The property felt almost secluded, like it was away from it all but right there at the same time. I would stay here again. The only bad thing, was no hot tub. Other than that my kids loved the pool. Staff was very friendly and helpful.

N

Noelle

20 Apr 2024 - 21 Apr 2024

reviewed on expedia

5 out of 5 stars

This is a good place for a quick night. It had nice basic amenities. It was sort of loud with a bunch of kids staying there for a tournament - it did not seem very soundproofed. The location was great.

j

john

3 Apr 2024 - 4 Apr 2024

reviewed on hcom

1 out of 5 stars

When we checked in at the hotel, the girl at the front desk didn’t inform us that the password for the Wi-Fi was on the sleeve that held our room keys. When we got into our room we tried to call down to the front desk and our phone didn’t work. Then we tried the T.V. and it didn’t work. The front desk girl got us another room and I asked her to make sure that we were not going to be in a room next to a room full of kids. She assured me there were only business and working people staying at the hotel. From 7:00pm and until 9:00 pm there were kids above us running and hoping in the room above us. Once it was past 9:00 we pounded on the ceiling and the kids settled down. All in All a terrible night. Don’t plan on ever staying here again.

S

Stephanie

4 Oct 2023 - 5 Oct 2023

reviewed on hcom

4 out of 5 stars

We stayed for 2 nights with our newborn (6 months old) because of a doctors appointment she had. The staff was amazing, possibly the nicest hotel staff I’ve experienced at a chain hotel. The rooms could use some updating but were clean, however, not large enough for a pack and play even a double queen room. We had to rearrange the furniture to get it to fit and ours is a small pack and play! Wish someone would have recommended a different room once we checked in and they saw we had a baby. That being said we got great sleep because of how quiet it was. Great if you have kids!

D

Danny

30 Sept 2023 - 1 Oct 2023

reviewed on hcom

5 out of 5 stars

My family stayed here for an event at the Toyota Center, it is a super close and easy walk. The staff was nice and helpful. The breakfast was great! Also the pool was warm! We have stayed other places and no matter what, the pool is ice cold LoL

K

KEITH

11 Sept 2023 - 12 Sept 2023

reviewed on hcom

5 out of 5 stars

The Hotel property is VERY nice. Lots of parking available. The dining area is set up very well and includes larger tables for groups and families. Breakfast was excellent.

C

Cassandra

7 Aug 2023 - 8 Aug 2023

reviewed on travelocity

1 out of 5 stars

This hotel is small. The free breakfast area is 3 tables. The pool was empty when we arrived, the thing my kids were looking forward to the most. The rooms are dark, dingy and the paint job was awful. It appears that best western took over another hotel and converted it because I’ve never seen one in this bad of shape.

C

Carol

19 Jul 2023 - 24 Jul 2023

reviewed on hcom

5 out of 5 stars

Spacious, comfortable, spotlessly clean room, very helpful staff, convenient location, a great (free) breakfast, plenty of parking, and tasty cookies at night! We loved our stay at this Kennewick Best Western. Since our experience here was so good, we're planning to use this as our Tri-City hotel whenever we are in town to see family.