Hampton Inn Richland/Tri-Cities

The staff was very friendly. The pool was out of commission, which wasn't shared with us prior to coming which was a DEFINITE bummer. Looks like it has been out of commission for a while and will be for a while. The river was also encountering an algae bloom so we couldnt go in the water either. The elevator right next to our room was broken down for 2 days and when you come with an infant, you have a ton of stuff. The windows in our room (we had 2 windows) were very dirty and hadn't been cleaned in a long time. Photo is of one of the windows (both looked the same). Breakfast was really good!

Me and my family had a great time!

The front desk staff was amazing. However the rooms we had a bunch of bugs in. It was extremely disgusting! My family and I killed over 10 bugs in that room. Unfortunately the hotel was completely sold out and couldn’t accommodate me because I booked through third party. Myself personally will not be staying at that particular one again. The review was amazing however and I’m pretty sure that’s why there were so many bugs it’s something I can’t get over.

The staff were exceptionally helpful (had to check out early due to family illness) and very kind. The hotel is located on the Columbia River, and walking distance to restaurants and cafes. Highly recommend.

Great family meeting place. Kids enjoyed the great pool area. Breakfast was yummy. Rooms very spacious.

Amazing locations, very family friendly, love the service and personal. They were friendly, helping, and always available. Will definitely stay here again.

A great place to stay while in the Tri-Cities visitng family.

Came to Richland due to a family member in the hospital there. Various members of our family had rooms at the hotel during the week. All the rooms we saw were clean, functional, with good basic amenities. If you can splurge, the river view rooms are well worth it. Breakfast is well stocked and maintained. Definitely enjoy breakfast outside and take in the river views. Best thing about the hotel is the staff. We have had to extend our stay through the week, and every interaction has been friendly, helpful, efficient. The front desk staff in particular have worked with us so we can be at the hospital as much as we can. Thanks to the hotel staff from our family. Definitely would stay here again.

This is our 2nd stay here, and we have not been disappointed. It is quiet and comfortable, and we enjoy having a balcony view of the Columbia River. The pet fee is very reasonable, the beds very comfortable, the TV has a good range of stations with HBO, the HVAC works well and the room is quiet overall. We all have fun in the pool and jacuzzi. The breakfast buffet is a little small compared to bigger hotels, but it is satisfying with waffles, oatmeal, eggs, meat and potatoes, cereal, bread and muffins. They always have coffee out, and a good selection of sweets and snacks. As with most hotels, we wish they had more towel hooks, especially important when drying swimsuits and towels for a family of 4. Of note, housekeeping is by request now, and they don’t recycle.

Great hotel. Full breakfast. 24hr pool (great for traveling with kids). Very clean. Staff are all wonderful and kind and make you feel seen. Highly recommend.