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Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

2 1/2 star hotel
Kids stay free
8.8/10 Excellent
(651 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Holiday Inn Express Richmond I-64 Short Pump Area is a convenient and comfortable hotel for families. Guests consistently praise the breakfast, describing it as very good with a wide variety of food and beverages. The hotel is also noted for its clean rooms and helpful staff who readily provide extra amenities like towels and blankets. While some guests mention minor issues such as towel delivery, the overall experience is positive, especially for those visiting family nearby.

Guest highlights

The breakfast, described as very good with a wide variety of food and beverages.
The helpful and pleasant staff, who readily provide extra amenities when requested.
The clean and comfortable rooms.

About the hotel

This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Located in Richmond, Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel is in the business district. Wilton House Museum and Firehouse Theatre are local landmarks, and travelers looking to shop may want to visit Regency Square Mall and Short Pump Town Center. Children's Museum of Richmond and River City Roll are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Richmond International Airport
27 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Latest reviews (5)

H

Hannah

15 Jun 2024 - 16 Jun 2024
reviewed on hcom

4 out of 5 stars

My family of four enjoyed the stay. Breakfast was very good with a variety of food and beverages. We were only there for one night and called housekeeping in the morning about an hour before checking out to get towels for everyone in our party, which were never delivered.
J

James

12 Apr 2024 - 13 Apr 2024
reviewed on hcom

5 out of 5 stars

We found our room clean was able to get extra towels and blankets by asking. The hotel was in a great location for visiting family and attending a wedding.
S

Sierra

11 Jan 2024 - 14 Jan 2024
reviewed on expedia

5 out of 5 stars

Loved staying here the manager Chris was beyond helpful and very accommodating. The bed and pillows were phenomenal. The room was very cozy and quiet. I was traveling alone with my infant so I felt very safe. The lobby and elevator smelled like a dispensary felt like I was going to get secondhand which I don’t mind but didn’t like that my infant had to breathe it in. And then getting to the hotel after dinner it was so dark I couldn’t see the turn there needs to be a street light or sign for guests to see. Other than that was thrilled with my stay
G

Georgii

3 Nov 2023 - 5 Nov 2023
reviewed on expedia

5 out of 5 stars

Just a good hotel. Stayed with toddler. All good for the family.
R

Renee

30 Jun 2023 - 1 Jul 2023
reviewed on expedia

5 out of 5 stars

It was a nice getaway from my kids but not to far from home. Hotel was nice staff was very pleasant and the breakfast was great!
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