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The Inn On The River

3 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(1015 verified Hotels.com guest reviews)
See verified family reviews (34)

generated by AI based on family reviews

Overview

The Inn on the River is a great family-friendly hotel with spacious rooms and a fantastic breakfast. Kids will love the nightly popcorn, cookies and gifts provided on arrival. The hotel also boasts two pools (indoor and outdoor), though reviews mention the chlorine levels in the indoor pool. While the hotel is generally praised for its cleanliness and location, some guests have noted inconsistencies in the friendliness of the front desk staff and occasional issues with room readiness. Overall, it offers a relaxing atmosphere and convenient access to Pigeon Forge attractions.

Guest highlights

Welcoming gifts and treats for children upon arrival
Delicious breakfast with a wide variety of options
Two pools (indoor and outdoor)
Convenient location close to Pigeon Forge attractions

About the hotel

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a complimentary children's club. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Pigeon Forge, The Inn On The River is on the Strip and on the riverwalk. The Comedy Barn Theater and Titanic Museum are cultural highlights, and travelers looking to shop may want to visit Island at Pigeon Forge and Tanger Outlets. Traveling with kids? Don't miss The Track and WonderWorks. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with hiking/biking trails and ziplining.

Popular amenities

Family friendly

Art supplies
Children's books
Children's games
Children's toys
Free children's club
Free supervised childcare
Highchair
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Pool gate
Refrigerator
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: wifi (usd 12 per stay)
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Portable bathtub seat
Portable shower seat
Raised toilet seat
Roll-in shower
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Access to nearby health club
Fishing
Indoor pool
Outdoor pool
Spa tub

Outdoor

Bbq grill(s)
Firepit
Outdoor furniture
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Fireplace in lobby
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
McGhee Tyson Airport
37 km from this hotel
map

Reviews that mention...

Family Reviews

for The Inn On The River
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

34 reviews

Review data

5 star reviews

74%

4 star reviews

15%

3 star reviews

9%

2 star reviews

3%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Inn On The River

Showing 1 - 10 of 34 reviews

Latest reviews (34)

A

Anne

25 Jun 2024 - 28 Jun 2024
reviewed on expedia

4 out of 5 stars

Great family hotel from 7 pm -10 pm they have popcorn. You will see families playing card or board games in the common area. Since our last visit I did notice that the carpet needs to be replaced with maybe vinyl planks ext. cleaner option and that the bases of the doors are worn and need some tlc. Other than that staff is very helpful and friendly. Will stay again!
J

Jana

30 May 2024 - 3 Jun 2024
reviewed on hcom

4 out of 5 stars

Cookies and kid gift bag at arrival with popcorn nightly. Front desk staff was lacking in friendliness and was someone different every time went downstairs the 5 days we were there. Very cozy and relaxing hotel. Pool was hot and smelled horribly of chlorine.
M

Marcus

23 May 2024 - 26 May 2024
reviewed on orbitz

5 out of 5 stars

The Inn on the River. We made this reservation well in advance. We absolutely loved our experience at The Inn. When we checked in the staff was amazing. They provided a nice gift to our daughter and the hospitality was fantastic. We liked the proximity to other venues in Pigeon Forge (be patient with traffic). They have two pools at the location (one inside and one outside). We enjoyed the indoor pool the first night (did not go back after as our child did not have googles and the chlorine was definitely noticeable when you walked by). They had a very nice hot breakfast that featured many items to chose from. Loved their outdoor seating and nice view of Pigeon Forge and the Mountains. The rooms were clean and spacious. The only item we were a little upset about (but, out of our control and not at fault of the hotel) was the take over from the baseball teams (their was a big tournament in town). They completely took over the entire hotel. I understand they need rooms but would have been nice for the hotel to notify or give a heads up to the other families that were there that “just FYI, a large group is coming in this weekend”. Overall, the staff was fantastic. We would definitely consider staying again (but looking to see what big baseball events are in town). Highly recommended staying at this hotel.
L

Lianet

24 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

Is a wonderful place to visit with friends and family 😍😍😍
c

catherine

11 May 2024 - 12 May 2024
reviewed on expedia

4 out of 5 stars

The whole Pigeon Forge area was not what I expected and the hotel was loud with so many kids running around
J

Jerry

15 Apr 2024 - 18 Apr 2024
reviewed on hcom

5 out of 5 stars

This motel exceeded our expectations. Everything was great. Everything was so neat and clean. The breakfast bar was awesome. We never had to wait for food and it was delicious. Even the popcorn and chocolate chip cookies were good. WE WILL DEFINITELY USE THIS MOTEL AGAIN. I have already referred this motel to our daughters and their family. I can't forget how friendly and courteous the staff was.
D

David

8 Mar 2024 - 10 Mar 2024
reviewed on hcom

5 out of 5 stars

I’ve stayed at lots of places over the years with work and family. All different styles and business ideas. This place just kinda hit all the points for us. Easy access to amenities, great breakfast bar, beautiful room, good pool, good parking, comfortable clean room, plus we were right on the river. Then add in that the price was well within the budget just assured them a repeat customer for sure.
D

Diana

5 Jan 2024 - 7 Jan 2024
reviewed on expedia

4 out of 5 stars

The property is excellent. It’s well located, very clean and it offers little gadgets like cookies and popcorn that the kids love. I gave it a four because the welcoming person was very serious and not very welcoming. We also had to wait 20 minutes for our room to be ready and the some of the breakfast was a little over cooked. Besides those few things, we would stay there again.
A

Aryashia

22 Dec 2023 - 23 Dec 2023
reviewed on expedia

5 out of 5 stars

You have to book and experience the cabin/ home feeling the Inn on the River provides. You will be satisfied for every dollar spent. Perfect in every way for family or just a private get-a -way. Very peaceful place.
T

Tonya

23 Nov 2023 - 25 Nov 2023
reviewed on hcom

5 out of 5 stars

This was a mother/daughter trip to visit family for Thanksgiving and to enjoy Pigeon Forge before returning home to SC. It is one of the best hotels I've ever stayed with. It's beautiful and very clean. I would have loved to stay on the river side but you can still enjoy breakfast overlooking it. The fireplace in the lobby was very welcoming. The only thing that was unusable was the indoor hot tub. It was closed while we were there for some reason but would have loved to enjoy it. Regardless, I do hope to visit again and will stay here if I do.
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