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Courtyard by Marriott Rapid City

3 star hotel
Connecting rooms
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Rapid City is a popular choice for families, offering spacious and clean rooms, perfect for families of five. While not all reviewers found the staff overly friendly, many praised their exceptional service, including one instance of a family having their child's lost shoes shipped home. The hotel's proximity to a waterpark is a significant draw for families, though some noted that the on-site bistro may not be ideal for children. The hotel is also conveniently located near attractions. Note that breakfast is not included.

Guest highlights

The spacious rooms, easily accommodating families of five.
The exceptional customer service, including the shipping of a lost item.
The convenient location near a waterpark and other attractions.

About the hotel

A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available once per stay.

Nearby attractions

Courtyard by Marriott Rapid City is located in Rapid City. Main Street Square is a notable landmark and some of the area's popular attractions include Central States Fairgrounds and Reptile Gardens. Pirate's Cove Adventure Golf and South Dakota Air and Space Museum are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:00 am–10:00 am: usd 8-15 for adults and usd 8-15 for children

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (once per stay)
Laundry facilities

Accessibility

Assistive listening devices in meeting rooms
Grab bar in bathtub
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Outdoor

Firepit
Outdoor furniture

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott Rapid City
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

18%

3 star reviews

0%

2 star reviews

9%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Rapid City

Showing 1 - 10 of 11 reviews

Latest reviews (11)

P

Phongvikran

2 Jun 2024 - 3 Jun 2024
reviewed on hcom

5 out of 5 stars

The whole family really enjoyed our stay. We were on our way home back from our annual family vacation. Wanted to see MT Rushmore, so stopped for a nights stay. Hotel was nice, clean and very relaxing.
M

Michael

4 Jun 2024 - 5 Jun 2024
reviewed on expedia

5 out of 5 stars

There was a CONSTANT noise above which sounded like kids running. We think it was the heating/or cooling. Our unit made noise in our room as well.
I

Ines

2 Jul 2023 - 5 Jul 2023
reviewed on travelocity

4 out of 5 stars

The hotel is nice, new, clean and smells good when you first walk in. We only interacted with staff upon check in and out and they were fine normal as expected. Our room however, it was clean but we were given a joining room and I don’t understand why when you book with Expedia you are treated differently and different ( worse) rooms are given. This has been my experience so many times. I think Expedia should work on this with their vendors so we are not treated differently. My issue with the hotel and room is that fridge works only for 2 hrs. This is absolutely ridiculous. I’ve stayed in plenty of Mariot hotels and this one was not as good. Good goes bad and I know this is because they want you to eat at their restaurant. Not cool in 2023 new hotel and fridges that are operating only for 2 hrs. Walls of the rooms are paper thin and room next to us had family with small children- well you can imagine. On top of all that bed and pillows very uncomfortable. I don’t get it, even if it is rapid city you are charging a lot for the room, and you do not offer breakfast either. While parking was not an issues for us 3 nights we were there and we came back after 8pm, I can see how it could be an issue as it is shared, and one night we were close to not having parking. All this included price of the room is to high, however we chose it because it’s newer and looked clean but I would do better research next time to decide if I would stay there again.
T

Teresa

30 May 2023 - 5 Jun 2023
reviewed on hcom

5 out of 5 stars

Great hotel for when I am visiting my family friends
S

Stacie

30 May 2023 - 3 Jun 2023
reviewed on travelocity

2 out of 5 stars

It was very up to date and very clean. However, I should have looked deeper into the breakfast, as it didnt offer free breakfast and not even free coffee. The bistro that was there we didn't even find anything appealing. Not kid friendly. The parking lot is shared with 3 hotels. The staff was not overly friendly. We were disappointed with the price we paid.
B

Betty

28 May 2023 - 29 May 2023
reviewed on travelocity

5 out of 5 stars

The accommodations were all around grest.The bistro was good but not kid friendly.
J

Jeri

25 May 2023 - 26 May 2023
reviewed on travelocity

5 out of 5 stars

I stayed at 4 places on this trip and the Marriott was by far the best. Slept like a baby and didn’t have to check out till noon! I lived the chimes in the shower, so unique! Will look for more on my next trip!
J

Jerry

29 Dec 2022 - 30 Dec 2022
reviewed on hcom

5 out of 5 stars

We hdve stayed here a dozen times since it was new a couple years ago. It is still like brand new! Its in the same complex as the Watiki Waterpark, which I have not hone to. The Waterpark appears to be s great place for families, but have never heard lots commotion from youngsters. The only catch is that free breakfast is NOT included. Its $10.00 more per person. Not a problem for me. I do fast food breakfast 1 block away for $3.00. We will be back!
P

PRASHANT

26 Jun 2022 - 27 Jun 2022
reviewed on hcom

5 out of 5 stars

Amazing stay at Courtyard. Rooms are spacious and clean. Recommend to families.
A

14 Mar 2024 - 16 Mar 2024
reviewed on hcom

5 out of 5 stars

Our family was in Rapid for the State Basketball tournament. This was a perfect hotel to stay in! Location and easy access to things. We loved that the waterpark was right by. The hotel is beautiful and we love dour king bed with a pull out couch. It was the right amount of space for our family of 5. The bathroom was spacious. I think the icing on the cake and the reason we'll go back is the STAFF!!!! So friendly at check in and while we were sitting in the lobby/bar area. Then, when we got home, we realized my son had left a pair of shoes in our room. We called and they were so kind to ship them to us. GREAT SERVICE!
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