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Best Western Plus Victor Inn & Suites

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

Best Western Plus Victor Inn & Suites is a welcoming and family-friendly hotel. Families particularly appreciate the connecting rooms, making it easy to stay together. The complimentary breakfast is a highlight, with a waffle machine proving popular with children. Guests consistently praise the friendly and helpful staff who go above and beyond to ensure a pleasant stay. The indoor pool, while described as small by some, provides a welcome amenity. The hotel's quiet location is another plus point for families.

Guest highlights

The helpful and friendly staff who made children feel welcome and went above and beyond.
The complimentary breakfast, especially the waffle machine.
The connecting rooms, making it easy for families to stay together.
The quiet location, away from road noise.

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and conference space are onsite.

Nearby attractions

In the suburbs and near a train station, Best Western Plus Victor Inn & Suites is in an area with good shopping. Valentown Museum and Ganondagan State Historic Site are cultural highlights, and travelers looking to shop may want to visit Eastview Mall and Pittsford Plaza. Wild Wings and Wickham Farms are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library
Lockers available
Water dispenser

More

Fireplace in lobby
Shared microwave
Shared refrigerator
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Greater Rochester International Airport
23 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Victor Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

20 reviews

Review data

5 star reviews

80%

4 star reviews

10%

3 star reviews

10%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Victor Inn & Suites

Showing 1 - 10 of 20 reviews

Latest reviews (20)

A

Allen

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

5 out of 5 stars

Our family had 3 rooms on separate reservations. The hotel was enough on the ball & co-located the 3 rooms, 2 of which even had an adjoining door, without even requesting it. On check-in, they confirmed this was what we wanted. The building is a little bit off the highway and it's super quiet back there, no road or traffic noise. Breakfast was good & quick & 2 different coffee machines, a standard coffee station and the second is a gourmet capuccino type machine. My daughters really like the waffle machine, that makes 4 small waffles in a batch, instead of 1 large waffle at a time. Other than the smaller size waffles, I think it's the same waffle batter as the more common larger waffles, just smaller.
M

Margaret

15 Apr 2024 - 18 Apr 2024
reviewed on hcom

5 out of 5 stars

This is a very welcoming place. Special kudos for Joe who made the kids waffles in the morning and changed the television channel from news to their favorite cartoon show. The pool was great and we were very happy with the price too.
E

Edward E

13 Apr 2024 - 14 Apr 2024
reviewed on hcom

5 out of 5 stars

Overnight stay to visit a friend. got there early and the guy at the front desk got us our room to so we could be able to change. he was excellent. very helpful. the breakfast attendant was TOP NOTCH. he was a riot. friendly and was really good with kids.
A

Allison

6 Apr 2024 - 8 Apr 2024
reviewed on hcom

5 out of 5 stars

We really enjoyed our trip here. It was clean, beds were comfortable, breakfast was good. My kids thought the indoor pool was a little small but it was fine for what we needed. Staff was very friendly.
D

Dana

1 Apr 2024 - 2 Apr 2024
reviewed on hcom

5 out of 5 stars

The staff was very friendly. They were very accommodating and made our kids very very welcome.
S

Shirley

9 Nov 2023 - 12 Nov 2023
reviewed on expedia

5 out of 5 stars

We had several family members stay here for a recent family reunion . This hotel was excellent in every way , but the staff are what really makes it superior to anywhere we have stayed . They went the extra mile several times to help my family members. I would highly recommend Best Western Victor .
D

Dale

12 Sept 2023 - 13 Sept 2023
reviewed on hcom

3 out of 5 stars

Connecting with family, doing some shopping & a steak house dinner. Rainy weather made up look forward to ending the evening with a relaxing swim in the pool at 7 pm.. Turns out it was closed! We weren't given a reason or if it would be open any time soon. The rooms on either side of us had "loud" discussions till the wee hrs & ran their TVs " all night" which we could hear in our room! The breakfast was excellent & the gentleman setting up was very pleasant & accommodating. Highlight of our stay.
O

Octavia

30 Jun 2023 - 1 Jul 2023
reviewed on travelocity

5 out of 5 stars

Clean property with friendly staff They free breakfast it’s a plus and they offer a nice diversity. The kids enjoyed the fresh made waffles
A

ANGELO

22 Jun 2023 - 25 Jun 2023
reviewed on hcom

5 out of 5 stars

Very attentive & friendly staff. The room and common areas were very clean. Breakfast was delicious. Extra credit goes to the gentleman who prepared the food and who is the general caretaker! He treated the guests like family.
J

Joanna

2 Apr 2023 - 3 Apr 2023
reviewed on travelocity

5 out of 5 stars

Check in was quick and great. Staff was super friendly. The pool was surprisingly warm. Breakfast was fantastic. The man that was running breakfast was exceptionally nice. He even offered to run the juice machine for my kids after breakfast was over. Everyone was so kind. The hotel was very clean. I would be happy to stay there again.
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