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Hilton Garden Inn Rochester Pittsford

3 star hotel
Connecting rooms
8.6/10 Excellent
(958 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

Hilton Garden Inn Rochester Pittsford is a great option for families visiting Rochester. The hotel is well-maintained and offers spacious, clean rooms. Families will appreciate the friendly and helpful staff, who go above and beyond to make your stay enjoyable. There's an onsite restaurant with a children-friendly menu, and the pool and spa area are also a big hit. Guests have also noted that the hotel is conveniently located near family events.

Guest highlights

The incredibly helpful and friendly staff who go above and beyond, even organising special events like an eclipse party.
The onsite restaurant which caters to children's preferences
The relaxing pool and spa area
The convenient location near family events

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. Bathrooms are shared.

Nearby attractions

Located in Pittsford, Hilton Garden Inn Rochester Pittsford is in a shopping district. Stone Tolan House Museum and Ganondagan State Historic Site are local landmarks, and the area's natural beauty can be seen at Genesee Valley Greenway State Park and Powder Mills Park. Bill Gray's Regional Iceplex and Veterans Memorial Park are also worth visiting. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Free area shuttle
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Phone accessibility kit
Pool access ramp on site
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Greater Rochester International Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Rochester Pittsford
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

13 reviews

Review data

5 star reviews

85%

4 star reviews

15%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Rochester Pittsford

Showing 1 - 10 of 13 reviews

Latest reviews (13)

J

Johanna

6 Apr 2024 - 8 Apr 2024
reviewed on hcom

5 out of 5 stars

My husband, daughter three grandkids and I visited Rochester to see the total eclipse. The hotel was a pleasant surprise. It was immaculate, and the staff couldn’t have been friendlier or more helpful. They arranged an eclipse party outside, with food, drink, music, lawn games and a raffle. The kids had a great time, and made friends with other children staying at the hotel. I give the Rochester Hilton Garden Inn my highest recommendation.
J

Jose

24 Nov 2023 - 26 Nov 2023
reviewed on expedia

5 out of 5 stars

The only issue I had was not being able to access conf rm or the bar area for my family to get together to watch football games prior to the wedding we were in town for. Now I did like that I was given and opportunity in another room however no cable or wifi available on the TV. Overall great stay.
s

sabina

12 Aug 2023 - 13 Aug 2023
reviewed on expedia

5 out of 5 stars

Great option when visiting family. Clean, free breakfast.
A

Ann

15 Aug 2023 - 16 Aug 2023
reviewed on expedia

5 out of 5 stars

Staff was very accommodating and pleasant. As a family we really enjoyed the pool/spa area.
L

Linda

27 Jun 2023 - 28 Jun 2023
reviewed on expedia

5 out of 5 stars

Was very helpful with crib for grandchild.
K

Karl

9 Jul 2023 - 10 Jul 2023
reviewed on expedia

5 out of 5 stars

The property isn't new, but is very well maintained. Staff are incedibly helpful and knowledgeable. On site resaurant was amazing (even catered to my picky child). Would give it 11/10.
C

Crystal

1 Jul 2023 - 2 Jul 2023
reviewed on hcom

5 out of 5 stars

Located right near a family event. Friendly staff. Lovely grounds. Comfortable, clean and spacious room.
D

Deanna

4 Jun 2022 - 10 Jun 2022
reviewed on travelocity

5 out of 5 stars

The staff was excellent. Bianca checked me in and gave me details on the property & made me feel welcome. She even offered suggestions for my kids. All staff including front desk and the restaurant were great. The restaurant was good, especially the omelettes and burgers. The property is clean, pretty and quiet.
p

pete

7 Apr 2022 - 8 Apr 2022
reviewed on travelocity

5 out of 5 stars

Beautiful hotel. My only complaint is that they charge $8 per person for continental breakfast where other hotels do not. They had very little food to choose from the unless we ordered from the full service menu. I paid $8 for a box of cherrios for my child. If you’re going to offer continental breakfast it should be free or offer more than cereal, muffins and fruit.
B

Beth

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

overpriced pantry - yikes! Bagel shop within walking distance for much cheaper breakfast for a family.
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