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Park Hyatt Chicago

5 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Park Hyatt Chicago is a luxurious hotel with exceptional service. While reviews highlight the hotel's incredible service and stunning views, and its great location for shopping and reaching Navy Pier, it's important to note that some reviewers suggest it may be less suitable for families with young children. The hotel offers spacious and comfortable rooms with luxurious bathrooms.

Guest highlights

Attentive and accommodating staff
Luxurious rooms and bathrooms
Excellent location near shopping and Navy Pier

About the hotel

Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located near the beach, Park Hyatt Chicago is in Downtown Chicago neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Chicago Riverwalk and Millennium Park, while Museum of Contemporary Art and Art Institute of Chicago are cultural highlights. Traveling with kids? Don't miss Lincoln Park Zoo. Kayaking, water skiing, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Children's games
Children's toys
Free cribs/infant beds
Indoor pool
Laundry facilities
Pool toys
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 50+ mbps

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6:30 am–11:00 am on weekdays and 7:00 am–10:00 am on weekends: usd 20-50 for adults and usd 20-50 for children

Spa

3 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Art gallery
Full-service spa
Indoor pool
Private picnics
Sauna
Spa tub
Steam room

Outdoor

Garden
Outdoor entertainment area
Outdoor furniture
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Couples dining
Designated smoking areas
Renovated entire property - january 2022

Nearest Airports

Airplane
Chicago Midway International Airport
16 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for Park Hyatt Chicago
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Park Hyatt Chicago

Latest reviews (4)

M

Mary

3 Apr 2023 - 9 Apr 2023
reviewed on orbitz

5 out of 5 stars

We had a wonderful stay. The staff are amazing and we’ve been treated like family. My only concern was the air filter in the room needed changing. My husband and son were coughing a bit while in the room. Otherwise, we will be back there in the summer.
S

Sanjay

27 Mar 2023 - 28 Mar 2023
reviewed on hcom

5 out of 5 stars

Superb! Not only is it a high end hotel, but the staff is over the top accommodating and is very family friendly
D

David

21 Aug 2022 - 24 Aug 2022
reviewed on orbitz

5 out of 5 stars

Incredible service, incredible views and GREAT location. This hotel is for adults so i you have children you might want to rethink staying here. It's the PERFECT hotel for an adult getaway.
D

Doriela

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

From the valet attendent to the bellboy to the concierge, the staff was very attentive to me, my husband, and my two little boys. Very clean hotel, comfortable bed, shower and bath were unique and luxurious. Location wise, the Hyatt is exacty where I wanted to be for ease of shopping and getting to navy pier, definitely going to recommend to family and friends!
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