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The Peninsula Chicago

5 star hotel
Kids stay free
Connecting rooms
9.8/10 Exceptional
(1004 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Peninsula Chicago is a luxurious hotel that offers a wonderful experience for families. Guests consistently praise the exceptional service, with staff going above and beyond to make children feel welcome. The hotel boasts a superb location, close to attractions and in a safe area. Families also appreciate the cleanliness of the hotel and the thoughtful amenities provided, such as the children's scavenger hunt.

Guest highlights

The exceptional and attentive service provided by the staff, including personalised touches for children.
The hotel's excellent location, close to many attractions and in a safe neighbourhood.
The cleanliness of the hotel.
The thoughtful amenities provided for children, such as a scavenger hunt.

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a rooftop terrace are onsite.

Nearby attractions

Located near the beach, The Peninsula Chicago is in Downtown Chicago, a neighborhood in Chicago with great shopping. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

Popular amenities

Family friendly

Babysitting (surcharge)
Dvd player
Free cribs/infant beds
Indoor pool
Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily: usd 20-80 per person
Room service available

Spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Reflexology
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Full-service spa
Indoor pool
Shopping

Outdoor

Rooftop terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Chicago Midway International Airport
16 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for The Peninsula Chicago
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

0%

3 star reviews

0%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Peninsula Chicago

Latest reviews (7)

P

Philip

9 Jun 2024 - 11 Jun 2024
reviewed on expedia

5 out of 5 stars

This is a top tier hotel. Any The peninsula hotel is the best of the best, but this is one of the best of their properties I have ever stayed at. The service is amazing, they're there when you need them and not when you don't. Food is wonderful and varied. Really love sitting in the beautiful restaurant for breakfast. Can't wait to come back to Chicago to stay here with my family.
R

Rachel

31 Aug 2023 - 1 Sept 2023
reviewed on orbitz

5 out of 5 stars

This hotel was clean! All the staff were amazing! When we checked into the hotel the kids were given a scavenger hunt with a prize at the end. The hotel was only one block from Michigan Ave. It felt safe, even when returning late at night. There was always staff outside the entrance. Valet parking with in and out privileges. The hotel was up a level from the street, which added to the safe feeling. We would recommend it anyone.
N

Nazanin

28 Mar 2023 - 2 Apr 2023
reviewed on orbitz

5 out of 5 stars

Excellent location , super clean with very attentive staff. We enjoyed staying as a family and will definitely go back !
A

Annette

25 Dec 2022 - 26 Dec 2022
reviewed on orbitz

2 out of 5 stars

My kids were really disappointed that the ice rink is closed. We chose to stay here on Christmas because of the ice rink. A notice would have been appreciated. We would have cancelled if we knew the rink was closed. My children want to leave.
K

Kathleen

7 Sept 2022 - 9 Sept 2022
reviewed on orbitz

5 out of 5 stars

I have stayed in many Chicago hotels, lived in the city for 18 years but never stayed at here until now. Hands down the best hotel experience to date. Outstanding service all around, extremely clean and child friendly. Every single person who works there is genuinely kind and go out of their way to make each guest feel important. My daughter is still gushing over the treats they left for her each night.
M

Mohamed

18 Apr 2022 - 22 Apr 2022
reviewed on orbitz

5 out of 5 stars

Traveled with our family and could not have had a better experience. Luxurious, superb location, attention to detail, and the most hospitable staff we have ever seen. A special shout-out to Kourtney, who works evenings at the front desk. She knew our kids' names and asked each of them about their day, every single evening when we returned to the hotel. Will definitely stay here anytime we're in Chicago.
A

13 Jan 2024 - 14 Jan 2024
reviewed on hcom

5 out of 5 stars

We had a staycation with our two kids (3 and 5) and had the most wonderful time. The staff was amazing and all the surprises were perfect. Chris the Page was great with our kids and they loved him!
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