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The Westin Michigan Avenue Chicago

4 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1011 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Westin Michigan Avenue Chicago is a convenient and popular choice for families visiting Chicago. Guests consistently praise the helpful and accommodating staff who go above and beyond to ensure a comfortable stay. While specific family-centric amenities aren't highlighted in the reviews, the overall positive feedback suggests a welcoming atmosphere for families.

Guest highlights

The incredibly helpful and accommodating staff
The convenient location

About the hotel

Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.

Nearby attractions

Located near the beach, The Westin Michigan Avenue Chicago is in Downtown Chicago, a walkable area in Chicago with good shopping. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Discover the area's water adventures with sailing and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Dvd player
Mini-fridge

Wifi

Available in all rooms: wifi (usd 19.95 per day), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 10-30 for adults and usd 10-30 for children

Spa

Body scrubs
Facials
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (once per stay)
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways

Things to do

24-hour fitness center
Full-service spa
Shopping

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Renovated entire property - february 2016
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago Midway International Airport
16 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Michigan Avenue Chicago
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Westin Michigan Avenue Chicago

Latest reviews (4)

J

John

10 Feb 2024 - 11 Feb 2024
reviewed on expedia

5 out of 5 stars

Great spot for a quick family outing in Chicago
k

kathryn

9 Oct 2022 - 10 Oct 2022
reviewed on orbitz

5 out of 5 stars

The staff all went above and beyond to accommodate our family of 5 with three little girls
K

Kimberly

14 Apr 2022 - 16 Apr 2022
reviewed on orbitz

5 out of 5 stars

I liked the whole setup, very convenient. Would most definitely recommend this to family and friends.
T

Tom,

24 Jul 2018 - 25 Jul 2018
reviewed on travelocity

5 out of 5 stars

We were moved to the Four Seasons due to maintenance at the Westin. Our reservations at the Westin were for 3 adults and 1 child, 1 room with 2 double beds. on Tuesday morning at approximately 4:30, Four Seasons text that they had 1 room with a king size bed. I contacted Expedia and the Four Seasons and explained my case. I got a call back from the booking company saying everything was all set but something did not feel right. I called Four Seasons and the front desk person told me that the corrected reservations were not set and suggested we get 1of 2 suites options. I responded that was between Westin and them, not me. I called Eileen and pleaded my case. After rejecting a room with a double bed and rollaway, she negotiated a room with 2 double beds. Our hats off to her, thanks.
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