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Neil
7 Jun 2024 - 10 Jun 2024
reviewed on expedia
2 out of 5 stars
We didn’t realize it was a family friendly property, too many kids running around. Many hidden fees upon checkout. Not returning.
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Freddy
29 May 2024 - 30 May 2024
reviewed on expedia
4 out of 5 stars
Gorgeous resort.. great experience at Isla Bella resort.. From the moment we arrived, we were greeted with warmth and professionalism. I went with my wife and two kids and kids loved it too. They have activities for kids every hour during the day. The room are very spacious and super clean, and every single room has a balcony with nice and comfy furniture and beautiful views. Isla Bella is a perfect getaway for any occasion.
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Gayle
19 Mar 2024 - 21 Mar 2024
reviewed on hcom
4 out of 5 stars
Isla Bella is a clean property and nicely maintained. We found it very clean. Service within the restaurants and bar area was good. The food we found just okay (bar area food better than restaurant). Breakfast from Marketplace was good. All in all, we would stay again. It wasn't overly loud considering we were there during spring break with children.
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GIACOMO
1 Apr 2024 - 4 Apr 2024
reviewed on expedia
5 out of 5 stars
Unique layout of the hotel : all the rooms facing the sea
Probably because of Spring Breck lots of children
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Meredith
29 Mar 2024 - 30 Mar 2024
reviewed on expedia
5 out of 5 stars
Outstanding from start to finish! The amount of childrens activities and daily itineraries was epic! My kids had a blast and voted it their favorite hotel ever. Rooms were impeccable. Staff was amazing and so kind and helpful to my kids. And you can’t replicate the property or views. Felt like I was in Greece!
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bruce
17 Mar 2024 - 18 Mar 2024
reviewed on expedia
3 out of 5 stars
Bar area dirty too many kids children sitting at bar late night pool bar lots of drunks no security ever cited kids running around unsupervised late at night restaurant poor menu options
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ashley
11 Feb 2024 - 12 Feb 2024
reviewed on expedia
5 out of 5 stars
Amazing property and amenities in a secluded area that felt more like Costa Rica than FL. Would definitely return with kids another time.
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Kim
31 Jan 2024 - 5 Feb 2024
reviewed on expedia
5 out of 5 stars
Beautiful property and landscaping. The ocean, beach and palm tree views are beautiful; as is building architecture and design of the rooms. Wait staff could be more intentional: I had to get up and approach them to request drinks, etc. I understand not wanting to be intrusive; however, there was a marked difference in this regard, compared to other luxury resorts I've visited. There was also a bit of a language barrier (this happened more than once, with different servers.) My request for a quiet room had to be reiterated once I arrived; however when I asked, Bridgette was able to change my room to a quieter location (3rd floor; opposite end of beach bar area,) which was greatly appreciated. She, and John the valet, also did a great job of welcoming me to the property in a warm and professional manner. I slept like a baby: linens and bedding were very clean and nice. The room was lovely, with beautiful drapes, art and objects; carpet could use shampooing. Walking around the property, with its lush greenery and water views, was a pleasure in itself. The key lime pie was the best of 3 that I tried while in the Key West area! Marathon is a bit sleepy, but gets points for a cute old-fashioned cinema and free open play pickleball at the community park. Lots of reasonable food options in the area, too. Also appreciated the Tesla and EV charging station at the resort. There was always a Tesla charger available throughout my stay. I would definitely stay here again!
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Sandra
10 Jan 2024 - 15 Jan 2024
reviewed on expedia
4 out of 5 stars
Beautiful location! Lovely, well-manicured drive welcomes you to this perfectly located beach-front property. The staff was friendly and helpful. The food was delicious although the options at the pool-side bar could have been a bit more varied. I had a wonderful hot-stone massage at the well-appointed and relaxing spa. Convenient market for coffee, snacks, ice cream or a light meal. We enjoyed searching for the manatee family the often visited the marina. The only complaint we had was the room. Although our beach-front (gorgeous view!!) king suite was spacious and decently maintained the layout was odd. The sitting area with the queen sleeper was tucked in the back with no light or view. Also, our room was LOUD! The walls are thin and we could easily hear conversations in the adjoining rooms. We had noisy neighbors for the duration of our 5 night stay so we were not able to enjoy the room much. We were woken up early with babies crying and kept up late with partiers. Understandably, some noise is always expected when staying at a popular resort but this was excessive and disruptive. So although we felt the need to escape the room, we made the most of the wonderful sitting areas around the property on the beaches, docks, and by the pools. The resort's location is ideal. We walked the Seven Mile Bridge to Pigeon Key, visited Sombrero Beach and found some fun local eateries. If we could figure out a way to get a room that is a bit quieter, we'd definitely return!
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David
24 Nov 2023 - 26 Nov 2023
reviewed on orbitz
5 out of 5 stars
Treated well and loved the facility. The property is family friendly, which also brings some noise. That noise can bleed over to adjacent rooms. Otherwise a great place to unwind.