Holiday Inn Express and Suites White Hall, an IHG Hotel

The hotel was great and beds were so comfortable but my grandkids were really disappointed the pool was in maintenance whole time.

Very spacious for a family room, the bunkbeds allowed everyone their own bed. Room was very clean and well maintained. Bathroom was spacious and the water pressure was great which can be hard to find in hotels. My husband appreciated the hot coffee and my kids loved the cookies.

The stay was fine it's the misinformation provided by Hotels.com on the establishment. I choose this particular hotel based on information stated. There was no restaurant, there was no bar, there was also just your run of the breakfast offered. Same as if one stayed at a one star hotel. There were minor things about the room like ice bucket full of water which didn't upset me like being misinformed. After driving all day last thing my family and I wanted was to drive more for dinner. But took the receptionist's word on a Mexican restaurant that was absolutely awful but that's on that particular place not Holiday Inn. We were also told later to leave sink and shower 💦 ng due to cold weather. I do have to say the receptionist was incredibly friendly. A pure pleasure to interact with. She seemed somewhat new to her job. She was having trouble on processing my Hotel.com booking and adding my IHG member number. Overall a nice place to stay if you are not looking for a place that includes food and drinks.

Lots of food options, gas; close to family that we were visiting with an easy route between.

This has been our go to when visiting family in the area. The staff is friendly, the rooms are kept up well, and the breakfast options are solid.

Everything was excellent and the staff was very friendly. Robin and Neveah was phenomenal. They made me and my kids feel really comfortable.

The staff was friendly and accommodating. The room was clean. The hotel was conveniently located near my family. I truly enjoyed my stay!

I will definitely stay here again if traveling through! Everything was very clean, well taken care of, rooms and beds were comfortable and my kids really enjoyed the large spread of options for breakfast.

Upon check in the front desk woman was nice but she was on her phone, on speakerphone, the entire time and was having an active conversation while checking us in. Her friend on the phone was cursing so oir young children heard all of their language. Very rude. Ive never had thay experience, even at cheaper hotels.

There was fighting outside the lobby doors. My kids got to hear a lot of cussing. No hot water that night or morning.