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Park Plaza County Hall London

4 star hotel
9.2/10 Wonderful
(1923 verified Hotels.com guest reviews)
See verified family reviews (67)

generated by AI based on family reviews

Overview

Park Plaza County Hall London is a fantastic family hotel with a superb location. Families will appreciate the spacious rooms, excellent breakfast with a wide selection of food, and the thoughtful extras provided for children, such as gifts and Easter treats. The hotel's central location makes it easy to explore London's attractions, and its proximity to transport links adds to its convenience. While some minor maintenance issues have been reported, the overwhelmingly positive feedback points to a generally pleasant family experience.

Guest highlights

The excellent breakfast with many options
The thoughtful gifts and treats for children
The convenient location near attractions and transport links
The spacious rooms, perfect for families

About the hotel

Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Park Plaza County Hall London is located in London City Centre, a neighborhood in London, and is in the entertainment district and near a metro station. Florence Nightingale Museum and The Vaults are cultural highlights, and some of the area's notable landmarks include London Eye and Big Ben. Jubilee Gardens and Sea Life London Aquarium are not to be missed. Guests love the hotel's convenience to public transportation: Lambeth North Underground Station is 5 minutes by foot and Waterloo Underground Station is 8 minutes.

Popular amenities

Family friendly

Free cribs/infant beds
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Full breakfast available for a fee daily 6:30 am–10:30 am: gbp 19.50 per person

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Full-service spa
Sauna

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
London City Airport
12 km from this hotel
London Heathrow Airport
24 km from this hotel
London Gatwick Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for Park Plaza County Hall London
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

67 reviews

Review data

5 star reviews

67%

4 star reviews

22%

3 star reviews

7%

2 star reviews

1%

1 star reviews

1%

We have selected a sample of reviews which reflect what families have said about Park Plaza County Hall London

Showing 1 - 10 of 67 reviews

Latest reviews (67)

T

Tim

29 Aug 2024 - 30 Aug 2024
reviewed on hcom

5 out of 5 stars

Had a great time. Room was upgraded. Our kids were given gifts. Lovely choices for breakfast. Would highly recommend A+
T

Thomas

10 Aug 2024 - 11 Aug 2024
reviewed on hcom

5 out of 5 stars

Our stay was amazing. The hotel was great and a fantastic location. The staff were very friendly and approachable and the extra surprises for the children was lovely!
N

Nancee

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

4 out of 5 stars

Park Plaza was a great location to stay for a quick overnight before catching a train to northern England. The staff was super friendly and when we had questions they were quick to help us. The hotel is very close to the train station and tube and right by the London Eye and water. Great restaurants and sites are all around! The hotel was very family friendly and there were many, many families on summer holiday with young children which is good to note if you are looking for a quieter place. I should also mention that the included breakfast was great and had a really nice selection of foods. We were pleased with our overnight stay and would stay there again if we are in the area!
N

Nicole

9 Jul 2024 - 11 Jul 2024
reviewed on hcom

5 out of 5 stars

Great staff and service as soon as we arrived, a great hotel for a family stay, central to the South bank and great transport links. Great food and lovely touches for the children.
L

Lain

4 Jul 2024 - 7 Jul 2024
reviewed on expedia

2 out of 5 stars

Felt the property was tired and a bit more dated than the photos, which would be fine if the hotel was priced like a 3 star but paid what felt like premium - felt like an appropriate stay for a business traveler for one or two nights but would not recommend it for a family. Room was small and not comfortable. Overall very disappointed.
F

Francine Martis

18 Jun 2024 - 21 Jun 2024
reviewed on orbitz

3 out of 5 stars

The staff was very friendly to kids which is always nice to see. They gave them gift bags and candy upon check in. We had a great view facing the London eye- which allows you to catch a lovely sunset. Unfortunately there were a small handful of areas of black mold in the in the shower and bathroom. Some of the towels had rips in them as well.
H

Hemang

4 Jun 2024 - 7 Jun 2024
reviewed on expedia

5 out of 5 stars

Our family of 4 stayed for 3 nights in a junior suite with a view of the Eye. We had a very nice stay. The breakfast area is huge with many great options. The hotel is clean, modern, nice, and convenient for waking and public trans. It was a little bit of a splurge but worth it.
B

Bernarda A.

15 May 2024 - 23 May 2024
reviewed on expedia

4 out of 5 stars

Excellent customer service. Room was overall cleaned. Only comment on the breakfast buffet, we noticed small unattended children picking up food with bare hands. We would recommend children under certain age should not be left unattended around food. But overall, breakfast selection and staff service was great. Hotel was located in excellent area with easy access to everything. We were very pleased with our stay.
S

Simon

19 Apr 2024 - 22 Apr 2024
reviewed on expedia

4 out of 5 stars

Great central location, handy for all local landmarks, great food places and child friendly.
F

Francisco Javier

27 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

Nice hotel, perfect location, great room we had with our family of four.
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