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London Marriott Hotel County Hall

5 star hotel
Connecting rooms
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The London Marriott Hotel County Hall provides families with comfortable rooms and an excellent location, right by the Thames and many of London's iconic sights. Families appreciate the hotel's warm and friendly staff, who go above and beyond to make guests feel welcome. The hotel offers a swimming pool, though access may be restricted for children at certain times. While some find the family rooms a little snug for four, the overall experience is overwhelmingly positive, particularly thanks to the stunning views and convenient location.

Guest highlights

The exceptional and friendly staff who go above and beyond
The amazing location near the Thames, Big Ben, and other iconic London attractions
The spacious rooms and wide dining menu
The swimming pool (though access may be restricted for children at times)

About the hotel

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and 24-hour room service.

Nearby attractions

In the entertainment district, London Marriott Hotel County Hall is in London City Centre, a neighborhood in London with great shopping. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Big Ben and London Eye. Looking to enjoy an event or a game? See what's going on at O2 Arena or London Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
In-room child care (surcharge)
Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee 6:30 am–11 am on weekdays and 7 am–11 am on weekends: gbp 24 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Aerobics classes
Art gallery
Fitness center
Indoor pool
Pilates classes
Yoga classes

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Lockers available

More

Renovated entire property - october 2016
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
London City Airport
12 km from this hotel
London Heathrow Airport
24 km from this hotel
London Gatwick Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for London Marriott Hotel County Hall
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

0%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about London Marriott Hotel County Hall

Latest reviews (7)

M

Mushoriwa

25 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

Courteous staff, clean rooms. The beautiful river Thames and Big Ben (Elizabeth Tower) views. It was easy to access most iconic places from this hotel. The kids loved the hotel and the wide dining menu. I would definitely recommend.
G

Gina

6 Dec 2023 - 13 Dec 2023
reviewed on expedia

5 out of 5 stars

The staff went above and beyond for us. This was a bucket list trip for my youngest daughter who is terminally ill with Leukemia. Coming to London was a dream come true and having a warm and family like staff to make her feel special was so comforting to us all. We loved everyone especially the front desk manager. She was our favorite.
A

Alan

23 Jul 2023 - 27 Jul 2023
reviewed on hcom

4 out of 5 stars

Location for tourism is ideal and yet you don't get the noise from the attractions outside which I was a little worried about. They have a nice pool although limit the hours that kids can use. We had a "family room" which just meant two queen beds which was fine but a little snug for a family of four.
M

Maura

3 Aug 2023 - 6 Aug 2023
reviewed on hcom

5 out of 5 stars

We had a wonderful stay in the Marriott Couynty Hall and highly recommend it to others. The location is outstanding right beside the London eye and all main attractions. The service and standard of the hotel amenities is excellent and my family loved the pool.We were disappopinnted the sauna and steam room were not available due to construction work but overall a fantastic place to stay.
S

Sarah

4 Feb 2023 - 5 Feb 2023
reviewed on hcom

2 out of 5 stars

The hotel is amazing, staff could not be more helpful, hotel kept beautifully and breakfast was perfect! The room was spotlessly clean, decor was perfect and bath products smelt amazing, however as a family of 4 we all found the beds to be extremely uncomfortable, therefore we did not sleep well, woke the next day all exhausted and this was so disappointing. This did impact on our next day in London as we all felt so tired we actually cut our day short. The hotel was lovely but unfortunately we would not stay again due to bed comfort.
G

Guillermo

9 Oct 2022 - 12 Oct 2022
reviewed on orbitz

5 out of 5 stars

Exceptional hotel. Fantastic location. Super professional staff. Wonderful and clean rooms. Great food and magnificent service. We really enjoyed our family trip. Will go back for our next trip
A

22 Nov 2022 - 27 Nov 2022
reviewed on hcom

5 out of 5 stars

Our family of 4 spent the US Thanksgiving long-weekend here while exploring London. Excellent room size, friendly and helpful staff, cleanliness, and proximity to the Waterloo Underground station made this a perfect place for us to stay.
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