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Hampton by Hilton London Waterloo

3 star hotel
Connecting rooms
8.8/10 Excellent
(1162 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Hampton by Hilton London Waterloo is a great option for families visiting London. While some families have noted that the rooms can be a little small, many appreciate the hotel's convenient location near Waterloo Station, providing easy access to public transport. Guests consistently praise the friendly and helpful staff and the complimentary breakfast, which includes a waffle station popular with children. The hotel is also well-situated near many restaurants and shops.

Guest highlights

The exceptionally friendly and helpful staff
The complimentary breakfast, especially the waffle station
The convenient location near Waterloo Station and many restaurants
The overall cleanliness and comfort of the hotel

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Hampton by Hilton London Waterloo is located in London City Centre, a neighborhood in London, and is in the entertainment district and near a metro station. The British Museum and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include London Eye and Big Ben. Looking to enjoy an event or a game? See what's going on at London Stadium or O2 Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests love the hotel's convenience to public transportation: Lambeth North Underground Station is 6 minutes by foot and Waterloo Underground Station is 7 minutes.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free buffet breakfast available daily 6:30 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Portable shower seat
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
11 km from this hotel
London Heathrow Airport
24 km from this hotel
London Gatwick Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton by Hilton London Waterloo
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

53%

4 star reviews

27%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton by Hilton London Waterloo

Showing 1 - 10 of 15 reviews

Latest reviews (15)

R

Rachel Cottam

31 Jul 2024 - 1 Aug 2024
reviewed on hcom

5 out of 5 stars

Staff were amazing and helpful. Room was clean but a little small for 2 adults and 1 child. Would stay again!
J

JadiLyn

24 Apr 2024 - 25 Apr 2024
reviewed on expedia

3 out of 5 stars

The hotel was very conveniently located near the Waterloo station, so getting everywhere was very easy. The hotel itself was nice. Room was very small which was a little uncomfortable for two adults & child, but served its purpose. Mattresses were not very comfortable. Breakfast had a wide variety of items. Staff was very friendly and helpful when asked. We did have the fire alarm go off three times while there - all false alarms. The staff handled them efficiently, but guests were not pleased it happened so often in a short period of time.
I

Ian

6 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

Nice hotel , short distance from Waterloo station. Felt safe in the area . Hotel was clean , modern, nice room and toiletries and plenty of options at the complementary breakfast. The waffle stand went down well with the children
M

Martin

2 Mar 2024 - 3 Mar 2024
reviewed on hcom

3 out of 5 stars

Overall OK.... Nothing Special. On check in we were told we had been upgraded: That was laughable really as we were given a family room with an extra bed mad up which left us little room to manoeuvre. No USB points for charging phones etc: come on Hilton it's 2024!! Location good and Breakfast plentiful. Would we stay here again? The Jury is out on this.
L

Larysa

11 Feb 2024 - 12 Feb 2024
reviewed on hcom

5 out of 5 stars

It was our first stay at Hampton, Waterloo. Location is excellent. Very clean and comfortable - my main points. Breakfast basic but enough to fill you up. I would stay again and would recommend to friend and family.
A

Adam

29 Sept 2023 - 30 Sept 2023
reviewed on expedia

4 out of 5 stars

Good for a family stay - breakfast and staff fantastic, rooms average but nice enough. Great location for transport links.
m

michael

28 Sept 2023 - 2 Oct 2023
reviewed on expedia

4 out of 5 stars

My husband and I were visiting family for the first time in London. The Hampton is a Great location, away from all the crowds. Most of the staff were very helpful. Breakfast was very good. I loved that they made their pastries in the kitchen. The adjoining restaurant’s food is very good too. I would stay there again.
R

Regina

29 Jun 2023 - 1 Jul 2023
reviewed on expedia

5 out of 5 stars

Great place to stay for our family of 3. Breakfast options were good and location was convenient. We enjoyed our stay.
H

HARISH

31 Mar 2023 - 6 Apr 2023
reviewed on hcom

3 out of 5 stars

+ good location, good rooms, n convenient location , many shopping and food options surrounding , Waterloo station is near by to connect anywhere and everywhere , - same breakfast everyday( absolutely no changes of anything ), no egg station, you can’t even order a egg even if you are willing to pay While chek in as requested since traveling with kids for adjourning rooms Akshay at reception said you have booked with third party we can’t help you and his superior and manger refuse to talk Unfriendly staff and forget helping they just want to avoid you Oh oh and no water bottles in room and no fridge or mini bar
V

Valente

27 Mar 2023 - 29 Mar 2023
reviewed on travelocity

5 out of 5 stars

Very friendly service, staff were really friendly and helpful. I liked that they held my bags when I arrived early. Also, about a 5 min walk to Waterloo Underground. Lots of restaurants nearby. Very cool view of the city and a glimpse of the London eye from my room. I had a family room with a double bed and a double sofa bed. Tight but it worked. Breakfast was bomb! Waffles, scrambled eggs, bacon, ham, sausage, vegan sausage, baked beans, yogurts & fruits, cereals & breads. Lots of coffee & espresso options. Lots of English tea. Kept us full all day. Exactly what I wanted. Big Ben & Thames about a £13 Uber away. I’d def stay again. We loved it.
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