Hyatt Place San Juan

About the hotel

Along with a restaurant, this hotel has 2 bars/lounges and a fitness center. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Located near the beach, Hyatt Place San Juan is in Santurce, a neighborhood in San Juan. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum.

Popular amenities

Family friendly

Grocery/convenience store

Laundry facilities

Refrigerator

Snack bar/deli

Sofa bed

Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant and 1 coffee shop/cafe

2 bars/lounges

Free on-the-go breakfast available daily 6:30 am–9:00 am

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Things to do

Fitness center

Outdoor

Garden

Terrace

Conveniences

Elevator

Front-desk safe

Grocery/convenience store

More

Designated smoking areas

Show less...

Nearest Airport

Luis Munoz Marin International Airport

9 km from this hotel

Reviews that mention...

All reviews (42)pool (20)location (11)clean (17)staff (16)dining (1)accesibility (1)parking (1)evening entertainment (2)games & consoles (1)

Family Reviews

for Hyatt Place San Juan

4.5 out of 5 stars

42 reviews

Review data

5 star reviews

62%

4 star reviews

19%

3 star reviews

7%

2 star reviews

10%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Hyatt Place San Juan

Showing 1 - 10 of 42 reviews

Latest reviews (42)

C

Cassidy

14 Jul 2024 - 15 Jul 2024

reviewed on expedia

5 out of 5 stars

This is a very convenient, family-friendly property. It is walkable to Distrito T-Mobile and has a shuttle during the day to popular locations. The pool is fantastic as well.

Y

Yadira

28 Jun 2024 - 1 Jul 2024

reviewed on expedia

4 out of 5 stars

Needs to be clean a little better specially the bathrooms , showers, and dusted around the windows and floors swept. Pool area was a favorite. Need more breakfast options daily they served mostly the same things every day. Waffles would be nice for kids

J

Jessica Mae

28 Jun 2024 - 30 Jun 2024

reviewed on expedia

5 out of 5 stars

Great family friendly hotel. Kids (age 8 and 10) loved the water slide area of the pool. Walking distance to Distrito TMobile. The free shuttle was a great perk - it will bring you ton Escambron beach and Old San Juan; the shuttle stops around 5pm but the cost of Uber in the area was affordable. Would definitely stay here again with my kids.

K

Keamisha

26 Jun 2024 - 29 Jun 2024

reviewed on expedia

5 out of 5 stars

Close to airport. Approximately 10 minute Uber. Clean. Great pool especially for the kids. Gym Hotel shuttle to beach and old San Juan. Will be back

J

Jacqueline

28 Jun 2024 - 2 Jul 2024

reviewed on expedia

5 out of 5 stars

Thank you to the front desk manager and Steve everything was above and beyond from check in to check out the breakfast was also really good hotel is very clean beds are so comfortable I would recommend this place also if you have kids please stay here are child had a blast they have a lot to do on walking distance also check out the T-Mobile park

K

Kymouye

28 Jun 2024 - 1 Jul 2024

reviewed on expedia

5 out of 5 stars

Great for family

B

Brenda

2 Jun 2024 - 6 Jun 2024

reviewed on hcom

5 out of 5 stars

Love that it's family friendly. That was a plus. The buffet food was good. They have varies of food each day. You could order from the menu but be aware, not everything is available. I really did not like the maid service. I was there for 4 days and none of them actually came in and clean and even provide fresh clean towels daily and take out my trash. Reported it 3 times before the 2 times they actually came. It could been better.

A

Alex

17 May 2024 - 19 May 2024

reviewed on expedia

5 out of 5 stars

Very nice personal, beautifully areas for family...

J

Julian

24 Apr 2024 - 28 Apr 2024

reviewed on hcom

5 out of 5 stars

We had a short family trip for 5 days. The room was clean and comfortable. Breakfast was a variety of continental food. The pool is great for kids with the small water park including a bucket I enjoyed that. The staff were friendly and helpful. I would recommend this place to anyone who travel and wants to stay in the city. The free shuttle to old San Juan, the Beach and T-Mobile area was the icing on the top.

A

Adriana

19 Apr 2024 - 23 Apr 2024

reviewed on expedia

5 out of 5 stars

My kids 14/11 enjoy staying here. The room was clean and comfortable. The girls enjoy the pool the free breakfast and the distance to Distrito T-Mobile. Including the shuttle bus. The employees are friendly