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Hotel Sunroute Plaza Shinjuku

3 star hotel
9/10 Excellent
(1495 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

Hotel Sunroute Plaza Shinjuku is a great option for families visiting Tokyo. Its incredibly convenient location, close to Shinjuku station and many restaurants and shops, is a major plus. While rooms are smaller than in some Western hotels, they are clean, well-maintained and some offer multiple beds and space for luggage. Families appreciate the easy access to transport links, and the proximity to local amenities such as Family Mart convenience stores.

Guest highlights

The exceptionally convenient location near Shinjuku Station, providing easy access to transportation and many restaurants and shops.
Clean, well-maintained rooms, with some offering multiple beds and enough space for luggage, despite their smaller size compared to Western hotels.
Proximity to convenient amenities, including Family Mart convenience stores.

About the hotel

This hotel features 2 restaurants, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Near a metro station, Hotel Sunroute Plaza Shinjuku is in Shibuya, a neighborhood in Tokyo with great airport proximity. Tokyo Imperial Palace and Shinjuku Gyoen National Garden are local landmarks, and some of the area's attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's happening at Tokyo Dome or Tokyo Metropolitan Gymnasium. Guests appreciate the hotel's convenience to public transportation: Shinjuku-nishiguchi Station is 10 minutes by foot and Tochomae Station is 11 minutes.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
Buffet breakfast available for a fee daily 7:00 am–10 am: jpy 2200 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchairs available on site

Conveniences

Elevator
Front-desk safe
Reception hall
Vending machine

More

Designated smoking areas

Nearest Airports

Airplane
Tokyo International Airport
17 km from this hotel
Narita International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Sunroute Plaza Shinjuku
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

77%

4 star reviews

15%

3 star reviews

0%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Hotel Sunroute Plaza Shinjuku

Showing 1 - 10 of 13 reviews

Latest reviews (13)

L

Lai Chun

29 Jul 2024 - 31 Jul 2024
reviewed on hcom

5 out of 5 stars

Efficient checking in and out. We had a corner room which was clean, quiet, well maintained and spacious for a Tokyo hotel. We had 3 beds and there was still room for 4 large luggages with room to move around. Very convenient location. Minutes away from Shinjuku station and major department stores. There’re also a family mart across the street and a huge Mont-Bell store right next door.
L

Louica Denn

1 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

Property is located next to Shinjuku A1 station — easy access for transportation; across from the property are also food courts and family mart — easy access for food. However, our most favourite part is, it’s a stop for limousine bus from and to the airport. Our stay went well — absolutely quiet and everything is so clean (they require to clean your room every 3 days, but can request new towels in between and they will leave it on your door in bag!). They have coin washer and dryer that was very convenient and the status of each laundry washers can be viewed on your tv. They almost have every toiletries you need and everything is located across the lift so you never forget to grab stuff you need. Don’t expect this to be your typical “room service” hotel — they dont have those and as what wrote earlier, you grab your own toiletries or whatever you need from the lobby. The rooms are also not the most spacious that you can only open 1 luggage at the same time but can store other luggage’s underneath the bed. Overall, we liked staying at Sunroute Plaza Shinjuku and we recommend it.
E

Elisha

7 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

For our first time in Tokyo, this place was very convenient and clean, but small. For 2 people in a Economy Double Room, we made it work, there is luggage storage under the bed. There was a family mart just across the street, shinjuku station was very near, and a walk away to omoide yokocho and lots of restaurants. Laundry, there is laundry rooms on certain floors. You can check which washer/dryers were available by checking the status through your tv which was pretty neat. We had a great stay.
K

Kah Fai Thomas

22 Apr 2024 - 27 Apr 2024
reviewed on hcom

4 out of 5 stars

Location is a stone throw across Shinjuku south station. Near the main shinjuku bus terminal too. MacD, 2 cafes and convenient store is nearby Very convenient! Our family have been staying here every time we visit Tokyo. Hotel rooms are not new however is very clean and in good condition. Bed are on the slightly harder side. Pillow are smaller than USA standard. Bathroom water pressure is Good! No complain. Tap water is drinkable. Highly recommended
C

Cangela

3 Apr 2024 - 5 Apr 2024
reviewed on expedia

4 out of 5 stars

The hotel is beautiful, they provide you with multiple toiletries, breakfast buffet is great with multiple options to choose from. Rooms are spacious compared to others we stayed in Tokyo. Unfortunately the bed was really small for us being a family of 3, but most beds are small in Tokyo, but very comfortable bed, clean room and the hotel also very clean. They clean every day which is a plus, and the best part is location, excellent location.
J

Jane Masae

17 Dec 2023 - 22 Dec 2023
reviewed on expedia

5 out of 5 stars

I would recommend this hotel to others. Its location to Shinjuku Station is exceptional - you can access trains, buses & taxi’s at the station making transportation so simple. As the majority of hotels room size in Japan is small - my family of 3 were comfortable. Within walking distance to McDonald’s, Wendy’s, 7-11 and coffee cafes - satisfying hunger - a family with young children and just wanting a quick bite or snack after returning from your day’s adventure.
R

Ravi

4 Mar 2024 - 6 Mar 2024
reviewed on hcom

5 out of 5 stars

Really good hotel. Even though we booked for 2 adults and 1 child (under 1) the bed was a little small. Apart from that the staff and everything else was amazing
C

CHUN YAT

14 Jan 2024 - 18 Jan 2024
reviewed on hcom

5 out of 5 stars

Amazing stay, great location! Would definitely recommend it to friends and families, and will stay there again in my next visit in Tokyo.
R

Rachel

23 Dec 2023 - 31 Dec 2023
reviewed on expedia

5 out of 5 stars

We loved this hotel! Super easy and quick to hop onto the trains to explore Tokyo area. Many restaurants are around and tons of fun shopping. The room was small but it didn’t matter since we didn’t spend a lot of time inside. I would recommend this hotel to all my friends and family.
J

Johnny

9 Apr 2023 - 15 Apr 2023
reviewed on wotif

5 out of 5 stars

The best part about this hotel is how close it is to shinjuku station. Its also a 10 min walk to pretty much all the restaurant hot spots in the area. Theres also a family mart and food hall right across the street. Basic rooms are small but if you're out most of the day its not a big deal. I'd definitely stay there again
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