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Lord Elgin Hotel

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(2061 verified Hotels.com guest reviews)
See verified family reviews (24)

generated by AI based on family reviews

Overview

Lord Elgin Hotel boasts a fantastic location, close to Parliament Hill and Sparks Street, making it ideal for exploring the city with your family. Families appreciate the comfortable rooms and the hotel's warm pool, perfect for some family fun. While some areas of the hotel may show their age, the convenient location and generally positive feedback make it a solid option.

Guest highlights

The hotel's convenient location, close to many attractions.
The comfortable and clean rooms and bedding.
The warm and clean pool, perfect for kids.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.

Nearby attractions

Located on the waterfront, Lord Elgin Hotel is in Downtown Ottawa, a neighborhood in Ottawa with good shopping. National War Memorial and Rideau Canal are notable landmarks, and travelers looking to shop may want to visit Rideau Centre. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave (on request)
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:30 am–11 am: cad 10-40 for adults and cad 10-40 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour health club
Indoor pool
Sauna
Spa tub

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Lord Elgin Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

24 reviews

Review data

5 star reviews

67%

4 star reviews

21%

3 star reviews

8%

2 star reviews

4%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Lord Elgin Hotel

Showing 1 - 10 of 24 reviews

Latest reviews (24)

H

Hasina

12 Oct 2024 - 14 Oct 2024
reviewed on hcom

5 out of 5 stars

Best family long weekend ever, thanks Elgin team, you all are rockstar. I got baby crib and free upgrade. Pool and jacuzzis was clean and lots child safe jackets available. Restaurant pricy but Great service. The fire place in the lobby was magical. A woman from. Front desk. Give my daughter Alloween toys and super friendly. From cleaner to bell boy to front desk and technician, all 10 Stars. I needed the room heat fast, they brought small heater at 3-4 am. So nice ….
D

Douglas

2 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

We stayed for two nights with the family. The location is great, close to Parliament Hill and Sparks street. The beds, bedding and rooms were very comfortable and clean. The building could do with a little freshening. It has a feel of old money grandeur but has lost a little luster.
C

Claudia

5 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

Went for a family wedding and it was just beautiful. It was a last minute booking and I am so glad we decided to stay at the hotel. The room was a bit outdated and I missed not being able to take a bath but honestly it still was a really great hotel.
P

Patricia

28 Jun 2024 - 30 Jun 2024
reviewed on expedia

4 out of 5 stars

The location is very convenient even with a child, but the cleanliness of the floor because the carpets are not so good and the room smell weird but we think is the product their using for clean. Although this, I would return.
D

Denise

8 May 2024 - 13 May 2024
reviewed on expedia

3 out of 5 stars

Your reservation does not include parking, add another $40 per day (unexpected) Facilities average, but no breakie, cant even find a kettle to pour a cup of tea. Tea is $6 in sit disn restaurant. I did like the walkability to parks and arts venue - but hotel was average and no microwave or even little AM snacks. Pool seemed nice, but tons of screaming kids and pool deck was dirty. Not worth the $250- $300 I was charged.
N

Norma

11 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

Best location for a family
K

Kimberly

8 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

We were there with 2 of our children and enjoyed our stay. The pool was clean and warm. Easy access to travel around the city and sightseeing.
S

Sarah

17 Feb 2024 - 20 Feb 2024
reviewed on hcom

2 out of 5 stars

For being a family weekend this hotel is not family friendly. The majority of its guests and employees were not friendly with children. Aside from the cleaning ladies and our server at the restaurant who were very friendly. We had multiple noise complaints. The walls must be paper thin because even just talking people complained. We have small children so it was never late at night and it wasn’t early morning either. Overall the kids were well behaved and respectful so it was ridiculous. We would never stay here with children again.
S

Sarah

15 Feb 2024 - 18 Feb 2024
reviewed on expedia

5 out of 5 stars

Great location for winterlude activities! Great pool as well for the kids! Staff very friendly and helpful!
S

SUNG YOUB

23 Nov 2023 - 24 Nov 2023
reviewed on expedia

5 out of 5 stars

I stayed at this hotel with my kids. Near downtown. All staff were friendly. The restaurant was good. I would recommend it.
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