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Fairmont Chateau Laurier

4 1/2 star hotel
Kids stay free
8.6/10 Excellent
(2089 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

Fairmont Chateau Laurier is a beautiful hotel rich in history, offering spacious rooms perfect for families. Many guests praise the excellent and friendly staff and the hotel's convenient location for exploring Ottawa's sights. While some reviewers mention the lack of a fridge or microwave in some rooms, and that the pool might not be ideal for very young children, the overall experience is overwhelmingly positive, with families highlighting the spacious accommodations and the hotel's elegant atmosphere.

Guest highlights

Spacious and comfortable rooms, often described as elegant and luxurious.
The friendly and helpful staff
The hotel's beautiful and historic building
Convenient location for exploring Ottawa

About the hotel

3 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Other amenities include a bar/lounge, WiFi in public areas, and valet parking.

Nearby attractions

Fairmont Chateau Laurier is located in Downtown Ottawa, a neighborhood in Ottawa, and is in the entertainment district. Gatineau Water Aerodrome and Kōena Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rideau Canal and Confederation Park. Elgin Street and Museum of Nature are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
Highchair
Indoor pool
Laundry facilities
Microwave (on request)

Wifi

Available in all rooms: wifi (cad 15.76 per day), wired internet (surcharge)
Available in some public areas: wifi (cad 15.76 per night)

Food and drink

1 bar
3 restaurants
Full breakfast available for a fee daily 7:00 am–10:30 am: cad 39.00 per person
Room service available

Spa

Massage - deep-tissue

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Art gallery
Fitness center
Indoor pool
Spa services

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Fairmont Chateau Laurier
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

23 reviews

Review data

5 star reviews

57%

4 star reviews

9%

3 star reviews

13%

2 star reviews

13%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Fairmont Chateau Laurier

Showing 1 - 10 of 23 reviews

Latest reviews (23)

T

Tim

8 Aug 2024 - 10 Aug 2024
reviewed on hcom

5 out of 5 stars

My family had a fabulous stay at Fairmont Chateau Laurier! Everyone was very friendly and professional. The hotel was an example of elegance and class. You can feel the history of the hotel as you walk into the main lobby. The room we had was excellent and spacious! Our comfort level was to the stars and the amenities were amazing! We definitely will come back for our next vacation! Thank you Fairmont Chateau Laurier !!
M

Michelle

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

The stay was beautiful. My family and I had a wonderful experience. The customer service was perfect.
C

Cassondra

11 May 2024 - 12 May 2024
reviewed on expedia

1 out of 5 stars

Was not a pleasant stay. Went with my two kids and mother for Mother’s Day and paid for a double room. It was a single room the size of a closet. Wanted to bring the kids swimming, and found out we needed reservations. The pool could only accommodate 10 swimmers at a time, but there were only five in the pool and five fully dressed along the side of the pool. For $460 a night it was AWFUL!
E

Emily

4 May 2024 - 5 May 2024
reviewed on expedia

3 out of 5 stars

Beautiful property within a walkable distance to restaurants, shops and of course, Parliament Hill. Clean and spacious rooms designed with lots of intricate details. It was lacking in some areas, for example, the room did not have a fridge or microwave which was quite inconvenient, especially since we have kids. Also, they misplaced our luggage which took nearly 30 minutes to get to our room. We also used the valet service, which took another 30 minutes, which we didn't realize. There's a cheaper parking garage right behind the building that we should have used instead of valet had we not been so tired. Anyways, aside from these inconveniences, it was still worth the stay!
L

Lyn

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

Overpriced, internet, breakfast parking not even included. Inside the lobby and around is beautiful with history but over rated. Pool is not small kids friendly. Parking is only valet overpriced and you get a waiver after the key drop off that theif and damages are not their responsibility….
N

Navdeep kaur

14 Mar 2024 - 15 Mar 2024
reviewed on expedia

4 out of 5 stars

Nice hotel kids love it !
M

Micheline

8 Mar 2024 - 9 Mar 2024
reviewed on expedia

5 out of 5 stars

My dream comes true. It was an unbelievable stay. My kids also loved it. Our view was the best. The staff is super nice and they are always ready to help us.
A

Andrea

16 Feb 2024 - 19 Feb 2024
reviewed on expedia

5 out of 5 stars

They really took care of us - staff was great and we had a terrific suite, big enough for the whole family. Love that you can bring your doggos when you travel as well.
m

marilyn

7 Dec 2023 - 9 Dec 2023
reviewed on expedia

5 out of 5 stars

A beautiful historic venue to build memories of an auspicious family event.
C

Catherine

17 Jul 2023 - 20 Jul 2023
reviewed on hcom

5 out of 5 stars

We spent a quick few days in Ottawa and the hotel is perfectly located to many of the sights if you want to park the car! The staff was always friendly, accommodating and patiently answered our questions. We loved our room, especially that it had a full and half bath, and it was roomy for our family of 4. The history of the hotel was so interesting. The buffet breakfast was excellent but a bit pricey. We would totally stay here again.
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