reStays Ottawa

Amazing stay for families. Location is excellent. Rooms are large and modern, kitchenette was great and well stocked with kitchen essentials. Staff was very accommodating and went above and beyond to help us.

Stayed in the Junior suite for two nights and the room was absolutely fantastic. I loved having the TV in front of the bed which is why I specifically chose this room and was also able to connect my nintendo switch to the TV. I loved that it was a smart tv which was perfect to stream movies/shows/videos from basically any platform. I'll just say tho I don't think your accounts get signed out after your stay so make sure to sign out from the various streaming platforms before leaving. There was an account still logged in on both Prime video and on Paramount+ when I opened the apps. I did make sure to sign them out and used my own accounts and signed out of everything before leaving. The only real negative I think this might only apply to the junior suite tho since the bed is not in a seperate room but there's a giant window next to the bed and seating area with WHITE blinds. I woke up at 6am blinded by how bright it was in the room even with the blinds down. This was really the ONLY real negative I found about the room. The paid parking was great, fridge and other appliances came in handy aswell.

Aside from the free bottle that they provide you they force you to pay for parking yet make the ability to leave the parking garage impossible as the key card only works half the time. We checked out and only to find that the key card did not work anymore, blocking traffic and had to call the parking garage person. We requested a crib also for the room only to get a play pen and NOT a crib which was dirty and we had to wipe it down clean. Half of the doors outside are locked and force you to come in & out only through the front. We had to force the front desk to give us adjacent rooms as we had 2 families and they were in separate buildings. And to top it off, we stayed there 3 nights and needed the room cleaned and fresh towels, but were told again by the front desk that they only do room cleaning if you stay 1 week…? For the price I would rather stay at another hotel like the Fairmont.

The apartment was perfect for our stay. Great location, clean, comfortable and reasonably quiet. The staff were very friendly and helpful. Will recommend it to family and friends and would definitely stay there again.

We’ve been to 4 different hotels throughout our 7days trip to Montreal, Quebec & Ottawa but i have to say that ReStays Hotel is the BEST OF ALL!!! Even better than those known 5 stars hotel in Quebec! My family & I were very happy that we did the right choice of hotel in Ottawa! Everything is perfect! The hotel room is excellent! everything we needed was there.. very clean, high quality materials/hotel items, FREE & EASY PARKING! I also want to give my commendation to Nabil & Mark for being so courteous, kind & considerate with all our request! they made us feel home! 10/10!

It was a really good experience. We plan to come back with the kids!

Staff were very welcoming and informative. Loved the unit that we stayed in as it was very clean and presentable. Would recommend to friends and family visiting Ottawa.

A unique hotel stay, suites are outstanding and the kitchenette was beautifully equipped. Much better than your standard hotel suite, ideal for extended stays. The gym is huge and well equipped, we didn’t make it to the lounge but the billiards room was fantastic to relax and enjoy with friends and family. Underground parking is ideally located below. Will definitely be back next time we are in Ottawa!1

Great for families and very professional operation. Location is solid and room/facilities did not disappoint. Highly recommended!!!

This is the first time I have stayed with reStay. I travel frequently both business and personal. I am 110% happy I tried it. The room is huge and comfortable. It is actually a full condo and not just a room. This isn't just for business travellers, this is an ideal set up for families too and it has a full kitchen and in-suite laundry. Its clean, check-in is easy, parking is convenient. I will definitely use reStay again. I am very glad I took a chance on a name I didn't know and tried this.