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Castle Mountain Chalets

3 1/2 star hotel
Kids stay free
9/10 Excellent
(922 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Castle Mountain Chalets provide a wonderful family getaway in a stunning mountain setting. Families appreciate the spacious suites and cabins, many with full kitchens, perfect for preparing meals. The chalets offer a peaceful escape, yet are conveniently located for exploring Banff and Lake Louise. While some noise from the nearby railway line has been noted, many guests find this charming. The excellent customer service and the option to enjoy both indoor and outdoor fireplaces add to the overall experience.

Guest highlights

The spacious suites and cabins with full kitchens
The stunning mountain views, especially sunrises from the cabins
The convenience of the location for exploring Banff and Lake Louise
The cozy and warm atmosphere of the chalets, enhanced by fireplaces and jacuzzi tubs

About the hotel

A business center, laundry facilities, and a computer station are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a convenience store, and barbecue grills are onsite.

Nearby attractions

Located in Castle Junction, Castle Mountain Chalets is in the mountains and in a national park. Johnston Canyon and Lake Louise Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff National Park and Kootenay National Park. Take in the nearby slopes with cross-country skiing and skiing, or check out other outdoor activities such as snowshoeing.

Popular amenities

Family friendly

Dvd player
Grocery/convenience store
Kitchen
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Ski storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)

Things to do

Swimming pool

Outdoor

Bbq grill(s)
Firepit
Picnic area

Conveniences

Grocery/convenience store

More

Romance packages available
Smoke-free property
map

Reviews that mention...

Family Reviews

for Castle Mountain Chalets
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

70%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Castle Mountain Chalets

Latest reviews (10)

L

Larissa

8 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

Castle Mountain Pine Chalet is a dream come true for out of town travellers. Our family of four stayed in this chalet for two nights and felt comfortable in the King bed and large pull out couch. The pine interior/exterior and the incredible setting felt like something out of a movie. We enjoyed the entire premises, including the general store (kids loved the unique treats), Osprey Lodge (with ping pong, foosball and laundry facilities that we used) and the gorgeous view of Castle Mountain. As cottagers, we were okay with no air conditioning and the rustic feel. The bathroom, beds and kitchen were incredibly clean and felt well rested as we explored Banff and Lake Louise. We hope to come back!
R

Robbie

10 May 2024 - 12 May 2024
reviewed on expedia

1 out of 5 stars

Payed on credit card, drove all.the way there with kids to find out i didnt have reservations !!! I WILL be getting my money back
S

Sarah

25 Jul 2023 - 27 Jul 2023
reviewed on wotif

5 out of 5 stars

We loved staying here! It felt very removed from the crowds in Banff and Lake Louise, but was in a location that made it easy to get to those places! We loved having a full kitchen to cook breakfast and dinner for our families. The views of Castle Mountain from the cabins were amazing, especially seeing the sunrises!
t

tatiana

24 Mar 2023 - 31 Mar 2023
reviewed on wotif

4 out of 5 stars

Good location between Banff and Lake Louise on 1A. We stayed in one bedroom suite in the main lodge. Good: suite is nice and very spacious, kitchen has everything one needs, well stocked. Very quick response from the staff once you have a problem. Excellent customer service. Not so good: The biggest disappointment for us was that our fireplace did not work. They were waiting for the part to fix it and part did not come while we were there. But there was nobody to blame, sometimes stuff happens. You can hear sounds from people/kids playing on the main floor but it was not a big deal because they would not stay long anyway. Chalet would give you more privacy though. From time to time you can hear a train passing by and it's loud. But for us it was not a big deal and it did not bother us at all. Summary: Nice resort and very conveniently located, I would definitely stay in this resort again and would recommend it to people.
K

Katelin

2 Mar 2023 - 4 Mar 2023
reviewed on wotif

5 out of 5 stars

Love the cabins. Nice to have our own space with a baby.
H

Heather

Invalid Date - 4 Jan 2023
reviewed on wotif

5 out of 5 stars

Our family had a great stay, this property is close enough to many of the ski hills and also close to tons of hiking trails. Great location, Staff were Friendly and informative about the area Rooms and facilities are very Clean. Overall a great place. We will be back.
C

Carol

Invalid Date - 29 Dec 2022
reviewed on wotif

5 out of 5 stars

Castle Mountain Chalets were the perfect place to have a holiday getaway with my family. These charming cabins, nestled at the base of the majestic Castle Mountain, provided a cozy home-base for winter adventures. Whether you wanted to explore the various snow trails, tackle the downhill slopes or wander around Banff or Lake Louise, these Chalets provided the perfect jumping off point. After your day, you don’t need to go any further than your own cabin’s living room to curl up in front of a fire, have a meal with friends or play games. Or if you still want to enjoy the crisp mountain air, there’s alway the outdoor fire pit where you can sit around a roaring bonfire. The only challenge is the Wi-Fi which is quite slow in the individual chalets but is better if you go to the lodge. I would highly recommend Castle Mountain Chalets to anyone who is looking for an authentic mountain experience in our beautiful Alberta Rockies!
S

Suasn

27 Sept 2022 - 28 Sept 2022
reviewed on wotif

5 out of 5 stars

Highly recommended! I wouldn’t expect the little chalet is so warm and cozy! It’s new and clean, with a kitchen inside, everything seems excellent to me and my family!
A

Aaron

11 Mar 2022 - 13 Mar 2022
reviewed on expedia

5 out of 5 stars

My kids and I loved our stay here in the very cozy, clean, comfortable, one bedroom suite above the main lodge while we skied at Lake Louise for the weekend. Plenty of room for us and the full kitchen was great for cooking our own meals. The jacuzzi tub was a real hit too! The Rocky Mountain Soap products are awesome and a just a great little touch to make your stay that much more enjoyable. We'll definitely be back!
A

28 Jun 2023 - 30 Jun 2023
reviewed on hcom

4 out of 5 stars

Stayed two nights- Right beside the railway track - if that bothers you, don’t stay. I have a two year old and he loves train so it was fun, but later in the night the the train horn did wake up the kids. No paper towels or toiletries refilled Overalll liked the stay and might stay again depending on the price I get.
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