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Peaks Hotel and Suites

3 star hotel
Kids stay free
9.6/10 Exceptional
(938 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The Peaks Hotel and Suites provides a clean and modern stay for families. While rooms are described as quiet, reviews mention that some suites are compact, so it's best to check room specifics when booking. The hotel's excellent location, close to restaurants and shops, is a significant plus. Guests consistently praise the friendly and helpful staff. Note that breakfast and the pool are located at a sister property.

Guest highlights

The friendly and helpful staff
The clean and quiet rooms
The hotel's excellent location near restaurants and shops

About the hotel

Along with self parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.

Nearby attractions

Near a train station and in the mountains, Peaks Hotel and Suites is in an area with good shopping. Banff National Park and Central Park reflect the area's natural beauty and area attractions include Banff Park Museum and Cross Zee Ranch. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating. Guests appreciate the hotel's central and quiet location.

Popular amenities

Family friendly

Access to nearby indoor pool
Free cribs/infant beds
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Access to nearby indoor pool
Bike parking
Bike storage

Outdoor

Firepit

Conveniences

Elevator
Front-desk safe
Water dispenser

More

At least 80% lighting from leds
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Locally-owned & organized tours & activities
Reusable cups only
Reusable tableware only
Smoke-free property
Water dispenser
map

Reviews that mention...

Family Reviews

for Peaks Hotel and Suites
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Peaks Hotel and Suites

Latest reviews (8)

A

Aaron

10 May 2024 - 13 May 2024
reviewed on expedia

5 out of 5 stars

Very clean place to stay with the family, quiet rooms, did not hear any other guests from our suite. Housekeeping and front desk staff were professional and excellent service. Would stay again
A

Alejandro

23 Mar 2024 - 26 Mar 2024
reviewed on expedia

5 out of 5 stars

Newer building, walking distance to restaurants and shops, very clean and modern. If you want to try their breakfast buffet or go for a swim you need to go to the hotel across from them, not practical when you travel with kids.
M

Michael

19 Mar 2024 - 23 Mar 2024
reviewed on expedia

4 out of 5 stars

The service and modern appearance of the hotel was excellent, and our 2 level room made it feel more like an apartment than a hotel. They even had a microwave, toaster and all of the plates and cutlery one would need. Our main complaint was that there was very little storage space for clothes. As a result we needed to live partially out of our suitcases for four days. The room was also very small - there was not enough space for a dresser or a desk. Any more than 2 adults and a small child would feel claustrophobic.
P

Patricia

8 Oct 2023 - 9 Oct 2023
reviewed on hcom

5 out of 5 stars

Very enjoyable stay and will recommend the hotel to family and friends heading up to Banff
g

georgette

24 Mar 2023 - 28 Mar 2023
reviewed on orbitz

5 out of 5 stars

My family and I had a great experience. Everyone is friendly and super helpful. The room was clean and faced out to the wonderful town. They have a nice little area with a chimney you can sit and have your coffee with a terrific view of the nearby mountains. We really loved this hotel and will definitely stay here again.
E

Eric

25 Aug 2022 - 27 Aug 2022
reviewed on orbitz

5 out of 5 stars

Staff all very helpful, friendly and knowledgeable. Would certainly recommend staying here to family and friends.
S

Shirley

20 Aug 2022 - 23 Aug 2022
reviewed on orbitz

4 out of 5 stars

Hotel was in the center of everything. Great location! Friendly staff. The only downside was the steep price for a small room which they call a junior suite-it was just a regular room with 2 double beds .
S

Sarah

6 Apr 2022 - 7 Apr 2022
reviewed on orbitz

5 out of 5 stars

Extremely well located, with large, attractive, quiet rooms. Helpful staff. Would definitely stay there again, and will recommend to family and friends.
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