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Banff Park Lodge
3 star hotel
Kids stay free
8.8/10 Excellent
(1657 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Banff Park Lodge is a great option for families, with many praising the indoor pool and hot tubs as a highlight of their stay. The breakfast buffet also receives positive comments. While some reviews mention the hotel's age and dated rooms, the cleanliness of the rooms and the overall positive experience consistently outweigh any negative feedback. The hotel's location is convenient for walking to the city centre, offering easy access to various amenities and attractions.
Guest highlights
The indoor pool and hot tubs were a big hit with kids of all ages.
The breakfast buffet was delicious.
The convenient location made it easy to walk to the city centre.
About the hotel
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a steam room, a conference center, and a spa tub are onsite. Housekeeping is available on request.
Nearby attractions
Located in Banff, Banff Park Lodge is in the city center and in the mountains. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff National Park and Central Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snow tubing. Guests appreciate the hotel's central location.
Popular amenities
Family friendly
Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
2 restaurants
Full breakfast available for a fee 7:00 am–11:00 am on weekdays and 7:00 am–noon on weekends: cad 5-30 for adults and cad 5-30 for children
Room service available
Guest services
24-hour front desk
Concierge services
Dry cleaning service
Hair salon
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Tour/ticket assistance
Wedding services
Accessibility
Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Things to do
Indoor pool
Shopping
Spa tub
Steam room
Conveniences
Atm/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine
Water dispenser
More
Fireplace in lobby
Smoke-free property
Reviews that mention...
Family Reviews
for Banff Park Lodge
4 out of 5 stars
38 reviews
Review data
5 star reviews
- 53%
4 star reviews
- 29%
3 star reviews
- 5%
2 star reviews
- 8%
1 star reviews
- 5%
We have selected a sample of reviews which reflect what families have said about Banff Park Lodge
Showing 1 - 10 of 38 reviews
Latest reviews (38)
m
marc
20 Apr 2024 - 21 Apr 2024
reviewed on expedia
5 out of 5 stars
Our stay was great. Check in was easy as was parking. The indoor pool, hit tubs were refreshing. The steam room was incredible. It was amazing. Left completely refreshed. My kids loved it. The breakfast buffet was yummy. Well worth the price. The kids are free. We originally booked a stay at Tunnel Mountain Resort only to realize that we paid $250 for a basement room. We quickly cancelled at Tunnel Mountain Resort and got our refund from Expedia. Then my wife saw Banff Park Lodge and we booked there which was a great decision. Even though it was one night we highly recommend it and would gladly stay there again.
M
Michael
14 Apr 2024 - 16 Apr 2024
reviewed on expedia
5 out of 5 stars
Great with kids
B
BO
29 Mar 2024 - 2 Apr 2024
reviewed on expedia
1 out of 5 stars
There was a bug found on my bed in between sheets. I could not fall into sleep even the whole bedding was being changed. The front desk manager Steve and Amanda was not able to provide any insight from their pest control company and they kept saying this is normal since it’s Banff national park, other hotel could have found it, implied the bug could have been carry by customer. It sounds all Banff hotel could have put a sign saying-don’t panic, you may found a bug on your bed. The most disgusting thing was the sheets were not changed since I stay. So I sleep with a live bug for 3 nights which makes sense for my skin allergies and finger peeling. I will not recommend this hotel with any of my family or friends. I would give a 0 star if there is an option.
S
Sarah
28 Mar 2024 - 29 Mar 2024
reviewed on expedia
5 out of 5 stars
Great for young families. Pool area was clean, bathrooms in rooms brand new. No complaints.
A
Andrew
23 Feb 2024 - 24 Feb 2024
reviewed on hcom
5 out of 5 stars
We love the BPL. It has been a family and friends go to place for over 25 years! We feel at home here and everyone is always friendly and wonderfully helpful. It's tremendous value and a fantastic location for many magical memories!
T
Tannis
11 Feb 2024 - 12 Feb 2024
reviewed on expedia
5 out of 5 stars
Love the pool for the kids. Staff is friendly.
C
Cole
26 Jan 2024 - 30 Jan 2024
reviewed on expedia
5 out of 5 stars
Everything was excellent except for one minor annoyance. ‘Quiet time’ at the indoor pool, listed as 9pm to 11pm, was not enforced. There were numerous children under the age of 16 who were unsupervised in the pool during these times.
K
Karla
18 Nov 2023 - 19 Nov 2023
reviewed on expedia
4 out of 5 stars
This is an older hotel so the rooms are dated but they are very clean. The pool facilities are great for kids.
B
Beverly
11 Nov 2023 - 12 Nov 2023
reviewed on hcom
5 out of 5 stars
Great location for families to walk to city center
J
Jayneth
4 Nov 2023 - 5 Nov 2023
reviewed on expedia
4 out of 5 stars
Great experience! The kids loved the pool. Easy checking in/out. Walking distance to everything like restaurants, shops, etc. We are happy with our stay in this hotel.
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