Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite.

Nearby attractions

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel is located in West Edmonton, a neighborhood in Edmonton with good shopping. TELUS World of Science-Edmonton and Royal Museum of Alberta are cultural highlights, and travelers looking to shop may want to visit West Edmonton Mall and Enjoy Centre. Galaxyland and World Waterpark are also worth visiting. Spend some time exploring the area's activities, including skiing.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant

Room service available

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center

Indoor pool

Spa tub

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

More

Fireplace in lobby

Smoke-free property

Show less...

Nearest Airport

Edmonton International Airport

28 km from this hotel

Reviews that mention...

All reviews (7)clean (1)staff (2)pool (2)accesibility (1)

Family Reviews

for Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

0%

3 star reviews

43%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Latest reviews (7)

H

Heather

19 Apr 2024 - 21 Apr 2024

reviewed on expedia

5 out of 5 stars

We had a great stay. The king suite was perfect for our small family. The hotel and room were very clean and the staff friendly.

J

Jessica

28 Oct 2023 - 29 Oct 2023

reviewed on expedia

3 out of 5 stars

The room was very comfortable. The toilet ran as the flusher always just stayed down so you would have to remember to put it up. There was a group of people who were running loudly up and down the halls till midnight. My check in was chaotic, i paid on expedia but the person checking me in did not notice that so she charged me twice for the deposit then had to refund me, all while im trying to entertain my special needs child and carry my bags in on my own.

D

Daihong

14 Apr 2023 - 17 Apr 2023

reviewed on orbitz

5 out of 5 stars

It’s very good experience for my family. Very quiet. Staffs are friendly. Breakfast is awesome. Will definitely come back.

C

Cassandra

7 Apr 2023 - 10 Apr 2023

reviewed on orbitz

3 out of 5 stars

Room was nice, beds were comfy. Pool area not the greatest, full of rowdy unsupervised kids. Hot tub was extremely foamy. Over all decent stay but would consider other hotel options next time

F

Fredrick

3 Jun 2022 - 5 Jun 2022

reviewed on orbitz

3 out of 5 stars

Both elevators were down during stay, phones in room rang numerous times throughout the night so had to unplug. Booked a special room with separate bedroom and sofa stating 1 adult and 2 kids when arrived she said oh let me check if that sofa works for pull out. Fixtures broken in room and carpet burned. Its to bad stayed a year ago and was great

M

Michelle

6 May 2022 - 8 May 2022

reviewed on hcom

2 out of 5 stars

This hotel breakfast included, gave you a few choices from the connect Ricky's restaurant, first day took 40 minutes for a cheese omelet and egg sandwich, had no juice for the kids out of stock was the reasoning. Second day waited an hour and still no breaksfast served,ordered pancakes with fruit and another omelet. For an included breakfast that you need to wait for not worth the added costs

M

Mariam

15 Apr 2022 - 16 Apr 2022

reviewed on orbitz

5 out of 5 stars

Everything is great! Kids enjoyed the pool even though it is quite small . The only thing that makes one of the family us that, they were located on the 5th floor. They should consider that we are one group and we would be happy if we stayed in one floor. Other than that everything is excellent. Thank you Holiday Inn.