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Hampton Inn & Suites by Hilton Edmonton/West

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (40)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites by Hilton Edmonton/West offers spacious rooms and comfortable beds, perfect for a family stay. Families will appreciate the multiple pools, including a kiddie pool and a whirlpool, providing ample opportunities for fun and relaxation. While some guests have noted noise issues related to other guests and events, the generally positive feedback highlights the hotel's amenities and friendly staff.

Guest highlights

The spacious rooms and comfortable beds.
The multiple pools, including a kiddie pool and whirlpool.

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite.

Nearby attractions

Hampton Inn & Suites by Hilton Edmonton/West is located in West Edmonton, a neighborhood in Edmonton, and is in a shopping district and near theme parks. High Level Bridge and Fort Edmonton Park are local landmarks, and travelers looking to shop may want to visit West Edmonton Mall and South Edmonton Common. Galaxyland and World Waterpark are also worth visiting. Spend some time exploring the area's activities, including ice skating.

Popular amenities

Family friendly

Children's pool
Free rollaway/extra beds
Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible van parking

Things to do

Children's pool
Fitness center
Indoor pool
Spa tub

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Edmonton International Airport
26 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites by Hilton Edmonton/West
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

40 reviews

Review data

5 star reviews

50%

4 star reviews

30%

3 star reviews

8%

2 star reviews

5%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites by Hilton Edmonton/West

Showing 1 - 10 of 40 reviews

Latest reviews (40)

L

Linda

18 Jun 2024 - 23 Jun 2024
reviewed on expedia

3 out of 5 stars

At first I was put on a pet friendly floor (1st & 2nd floors of this hotel) & it was very noisy. Dogs barking until midnight, kids screaming & running up & down the halls. Asked for a no pets floor & staff relocated me to the top floor (5th). Much quieter. Breakfast food (included) was below average. Staff were very nice but I would not stay here again.
S

Shelley

10 Jun 2024 - 11 Jun 2024
reviewed on expedia

5 out of 5 stars

Had an excellent sleep, beds comfy room was so spacious. Easy check in and out. Check out Staff was friendly, Tanya was the lady who checked us out, very friendly. I definitely would book again with my family. 👍
R

Rev. Dr. David

1 May 2024 - 6 May 2024
reviewed on expedia

5 out of 5 stars

I loved the combo of a kiddie pool, a regular pool and a working whirlpool. That was excellent.
H

Hyun Ji

1 Apr 2024 - 2 Apr 2024
reviewed on expedia

4 out of 5 stars

It had a toddler splash area. It was nice to see it in the pool.
E

Eliahu

29 Mar 2024 - 31 Mar 2024
reviewed on expedia

1 out of 5 stars

The hotel staff let a big group of people party and get drunk in the lobby. The pool was full of wild people that jumped and risk the safety of the other guests. People with there kids was playing in the hallway out of our rooms, we couldn’t sleep. The food selection was made to accommodate only people that eat pork, no alternative for Muslims, Jewish or vegetarian. The hotel manager keep lying and cover for those issues instead of trying to fix it.
T

Theresa

28 Mar 2024 - 1 Apr 2024
reviewed on expedia

4 out of 5 stars

The room was large and beds comfortable, except for that pullout couch, those are terrible. We would have liked to have room cleaning daily, instead of every other day. And next time we book, we will ensure there are no hockey teams booked at the same time. There were parents drinking in the halls and kids yelling and running around until late into the night. That's no reflection on the property or staff though. Overall, we would stay here again.
S

Stephanie

24 Mar 2024 - 28 Mar 2024
reviewed on expedia

5 out of 5 stars

The staff were pretty amazing! They went above and beyond to make sure that my family and I had a great stay! That matters to us. We will stay here again :)
W

Wendy

8 Mar 2024 - 10 Mar 2024
reviewed on hcom

3 out of 5 stars

It was ok, and a tad disappointing. The hotel was full of kids because of several tournaments in town so the hot tub and pool area was very nosy and full all the time. Breakfast by 9am almost everything was gone and someone pulled the fire alarm at 5am. Not a nice way to wake up Sunday morning when on a relaxing weekend trip. Otherwise hotel was great except wish we had know about the judo tournament.
J

Jackie

17 Feb 2024 - 19 Feb 2024
reviewed on expedia

1 out of 5 stars

When we showed up they told us the pool was not working, they should have us let know prior to give us option to stay elsewhere. There was also hockey and ringette teams staying at the hotel and they would use the entire public sitting area for team meals so we could not enjoy this space and when they finished the kids would play in the hallway till 1am not impressed I'll never pick a hotel with a shared space again
L

LINDSEY LOGAN

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Most honest review. Checked in Jan 14 when it was -38 outside and everything was going great until I got into my room to find someone had left the AC unit on and it was 14c in the room. It took 4 hours to warm up the room to 23. When I approached the front desk person they were very passive about it and said they would pass on the information to the maintenance crew?? No offer to move rooms, no "I'm sorry here is a blanket" given my kids were already settled and I had ordered pizza. we just left it as is. beside that, everyone else was friendly and the place was in great condition. Probably the best morning breakfast I've had at a hotel.
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