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Home2 Suites by Hilton Richmond Short Pump

Connecting rooms
9.2/10 Wonderful
(411 verified Hotels.com guest reviews)
See verified family reviews (18)

generated by AI based on family reviews

Overview

Home2 Suites by Hilton Richmond Short Pump is a great option for families, offering spacious rooms with queen beds and sleeper sofas to comfortably accommodate larger families. The in-room kitchenettes are a significant plus, providing space and facilities for self-catering. The hotel is conveniently located near restaurants and shops, making it easy to explore the area. Guests consistently praise the friendly and helpful staff. While the breakfast is described as simple, the make-your-own waffle option is mentioned positively. The hotel's cleanliness and modern design are also frequently highlighted.

Guest highlights

The spacious rooms, easily accommodating families of five or more.
The in-room kitchenettes with full-sized fridges and dishwashers.
The friendly and helpful staff.
The convenient location near restaurants and shops.

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.

Nearby attractions

Home2 Suites by Hilton Richmond Short Pump is located in Short Pump, a neighborhood in Richmond, and is in a shopping district. Hunting Hawk Golf Club and Cobblestones Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Crump Park and Meadow Farm Museum and Lewis Ginter Botanical Garden. Children's Museum of Richmond and River City Roll are also worth visiting.

Popular amenities

Family friendly

Free rollaway/extra beds
Full-sized refrigerator
Indoor pool
Kitchenette
Microwave
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: wifi (usd 0.00 per stay)
Available in some public areas: free wifi
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 7:00 am–9:00 am

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways

Things to do

Fitness center
Indoor pool

Conveniences

Elevator

More

Smoke-free property

Nearest Airport

Airplane
Richmond International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Home2 Suites by Hilton Richmond Short Pump
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

18 reviews

Review data

5 star reviews

78%

4 star reviews

0%

3 star reviews

11%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Home2 Suites by Hilton Richmond Short Pump

Showing 1 - 10 of 18 reviews

Latest reviews (18)

R

Robbie

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Close to everything and family friendly
T

Tisha

13 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

The hotel is new - only two years old. It’s pet friendly. The staff is friendly and helpful. The room we stayed in a double queen was roomy enough to comfortably accommodate 3 adults, 2 children and 2 pugs. The third adult being my 19 year old daughter. Simple breakfast with make your own waffle maker was available. Loved the full sized fridge, dishwasher and plates. Plenty of space to store luggage. We will stay at a home2suites again for sure. Perfect for families. And lots of restaurants and shops nearby.
M

Melissa

17 May 2024 - 18 May 2024
reviewed on expedia

5 out of 5 stars

We were reveling with our 2 adult children. The room had 2 queen beds and a queen sleeper. The layout of the room with kitchenette would have made for a doable longer stay if we’d have needed it.
L

Laura

26 Apr 2024 - 27 Apr 2024
reviewed on expedia

2 out of 5 stars

Fire alarm went off (for no reason) between around 8:30 am which woke my baby up and started our day off a bit annoyed. Staff seemed like she was high on drugs & breakfast was basic. Nothing special and definitely NOT worth the $$
R

Robert

22 Feb 2024 - 26 Feb 2024
reviewed on expedia

5 out of 5 stars

Great family time so many families also stayed. We could be together when we wanted and separate when we felt like it. Lots of in and out for a celebration of life. Courteous staff. Thanks.
A

Ashley

5 Jan 2024 - 6 Jan 2024
reviewed on expedia

5 out of 5 stars

Very friendly front desk staff! Check in was super easy. The room was spacious and had so much room for our family of 5. Having the kitchen was a huge plus! The property was clean and comfortable. We will definitely stay here again!
T

Terri

13 Oct 2023 - 15 Oct 2023
reviewed on hcom

5 out of 5 stars

Very clean and spacious hotel. This is my 3rd stay there and hope to stay again. Nice breakfast buffet but sure would like to see the French toast sticks come back. They were my family’s favorite. Staff is very friendly. A special shout out to Nancy that worked the breakfast. She did a great job!
O

Odilis

28 Sept 2023 - 29 Sept 2023
reviewed on travelocity

5 out of 5 stars

Awesome! I just got here for a 1 night stay for work and already want to come back to stay longer with the family.
C

Charlemayne

26 Aug 2023 - 27 Aug 2023
reviewed on hcom

5 out of 5 stars

Our stay at Home2Suites was excellent. The hotel room was very modern and clean, and the free breakfast was excellent! We were traveling to Richmond from Crofton, Maryland to visit my family, and this is the second time we have stayed here, and it was great both times. 👍 Thanks, Charlemayne Walker
C

Charlotte

5 Aug 2023 - 6 Aug 2023
reviewed on travelocity

5 out of 5 stars

Great place to stay for me and the family
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