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Tru By Hilton Rockwall Dallas, TX

2 1/2 star hotel
Connecting rooms
9/10 Excellent
(822 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Families love Tru By Hilton Rockwall Dallas, TX for its modern and stylish decor, which creates a fun, playful atmosphere for children. The hotel also offers a great full breakfast and a nice pool with some shade. The lobby provides family-friendly games such as cornhole, creating a great hangout spot, especially during inclement weather. While some guests noted minor issues with room amenities, the overwhelmingly positive feedback focuses on the hotel's fun atmosphere and friendly staff.

Guest highlights

The modern and stylish decor, creating a playful atmosphere for children.
The lobby games, such as cornhole, providing a great family hangout.
The friendly and accommodating staff.
The full breakfast

About the hotel

Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is available on request.

Nearby attractions

Located in Rockwall, Tru By Hilton Rockwall Dallas, TX is in the suburbs. Buffalo Creek Golf Club and Waterview Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Harbor Rockwall Mall and Mesquite Shopping District.

Popular amenities

Family friendly

Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available weekdays 6:00 am–10:00 am

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Bbq grill(s)

Conveniences

Elevator
Free newspapers in lobby
Water dispenser

More

Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
Water dispenser

Nearest Airports

Airplane
Dallas Love Field
36 km from this hotel
Dallas/Fort Worth International Airport
53 km from this hotel
map

Reviews that mention...

Family Reviews

for Tru By Hilton Rockwall Dallas, TX
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

62%

4 star reviews

19%

3 star reviews

6%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Tru By Hilton Rockwall Dallas, TX

Showing 1 - 10 of 16 reviews

Latest reviews (16)

M

Matthew

11 Oct 2024 - 14 Oct 2024
reviewed on hcom

1 out of 5 stars

The entire first floor smelled like raw sewage. Was part of a large wedding party and was asked to keep down our conversation in the lobby and not another location for the entire family to meet up and celebrate the special occasion. Would not recommend this property and will not stay again. Asked from desk if they had any firm pillows was told all they had was the soft down and to stack them together, purchased a pillow at the local target.
N

Norma

22 Jul 2024 - 23 Jul 2024
reviewed on hcom

5 out of 5 stars

Had a great experience I like spending time at this location with Husband 💙💙💙 or kids or friends
S

Saundra

17 Jul 2024 - 18 Jul 2024
reviewed on hcom

2 out of 5 stars

Disappointed. No coffee pot or microwave in the room. The mini refrigerator didn't work. Bathroom door wouldn't lock and we were with our grandchildren. A/C did not get cold, we set it at 72 degrees and probably got down to 76 at best. It looks to be a very new building, unsure why so many things not working. Also, there was no ice machine on our floor.
D

Dixie

22 May 2024 - 24 May 2024
reviewed on expedia

4 out of 5 stars

Close to family
R

Randall

23 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

“Tru”ly an incredible experience. I will absolutely be using this hotel as my home away from home for my family visits from now on!
A

Alexis

14 Mar 2024 - 16 Mar 2024
reviewed on hcom

4 out of 5 stars

I wanted to love it here. The staff was so friendly. The breakfast was good. But the parking… THE BEDDING!! Nope. the parking was NOT it for a rainy weekend with kids. You cannot park around the property. You have to park far on the right of it and I’ve never had to park so far from a hotel in my life. Having my kids and then it storming was a nightmare. The sheets… the bedsheets were absolutely terrible! They’re so thin and small (I had queen size) and it wasn’t a big fluffy one we usually get at hotels. And I’ve stayed at a ton. The AC was on the whole entire time and noisy and COLD. No matter what I did. I’ve never had such a terrible sleeping problem in a hotel before. Unfortunately I will not be back. But the staff was the best!
C

Carey

2 Feb 2024 - 4 Feb 2024
reviewed on expedia

5 out of 5 stars

We really enjoyed using the cornhole & other games in the lobby. It was quite chilly & rainy while we visited and the lobby became a great family hangout! Also, your front desk staff & breakfast staff were fabulous!
L

LaSheena

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Cool vibe at this place. Nice and neat. Stylish, modern decor. Great place for families. We had young children and the bright colors and cool design made them think they were at a play place. We had quite the time keeping them off the chairs in the lobby. Overall great place.
L

Linda

17 Jun 2023 - 19 Jun 2023
reviewed on orbitz

4 out of 5 stars

Pretty good value for money. Decent full breakfast, new property so still clean. Best for young families and those who love dogs (LOTS of dogs staying here). Nice pool with some shade. No amenities in the room (other than big squeeze bottles of soap, shampoo) but coffee/tea in lobby and water/snacks available for purchase.
S

Sandra

11 Apr 2023 - 12 Apr 2023
reviewed on hcom

5 out of 5 stars

The hotel was very nice and clean. It was within walking distance of stores and restaurants on the lake. Very pretty area. Would be great for my college aged kids.
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