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Best Western Plus Rockwall Inn & Suites

2 1/2 star hotel
Kids stay free
8.2/10 Very Good
(778 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Located in Rockwall, Best Western Plus Rockwall Inn & Suites is connected to a shopping center. The Harbor Rockwall Mall and Firewheel Town Center Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ray Hubbard. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height bed
Low-height counter and sink
Low-height door lock
Low-height view port in door
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Dallas Love Field
38 km from this hotel
Dallas/Fort Worth International Airport
55 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Rockwall Inn & Suites
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

33%

2 star reviews

67%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Rockwall Inn & Suites

Latest reviews (3)

D

Dustin

8 Mar 2024 - 10 Mar 2024
reviewed on hcom

2 out of 5 stars

Breakfast was great. Beds were so/so for sleeping, definitely a hotel bed. Could have used more pillows. Only reason we stayed here was for the indoor pool that was stated as being a heated pool, it was not. Our kids were disappointed. For that, we won’t be back here.
R

Russel

25 Feb 2023 - 26 Feb 2023
reviewed on hcom

3 out of 5 stars

Honestly, I got the impression that the hotel is being used as a drug dropoff/pickup location. Also while my grandchildren were trying to swim a couple came into pool area, got in the water and proceeded to engage in very inappropriate activity. We had to leave.
A

15 Mar 2024 - 17 Mar 2024
reviewed on hcom

2 out of 5 stars

We stayed here due to all other hotels not being available and they offered an indoor pool. However, the Hotel was not what we expected. Beds were stiff as a rock. Front desk didn’t want to give more than 2 towels for a room that had 5 people staying for two nights. Wouldn’t give anymore wash cloths. Breakfast was horrible. Hotel smelled musty and was hot. Elevator was so slow. Room was hot even with air down as low as it could go. After seeing the room and hotel we didn’t even attempt letting the kids enjoy the pool because we weren’t sure if it was actually cleaned properly, if it was warmed and they wouldn’t give us any extra towels. Will not be returning.
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