Crowne Plaza Shenandoah, an IHG Hotel

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space.

Nearby attractions

Crowne Plaza Shenandoah, an IHG Hotel is located in Shenandoah. Woodlands Mall and Market Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cynthia Woods Mitchell Pavilion and Hurricane Harbor Splashtown. Woodlands Children Museum and TGR Exotics Wildlife Park are also worth visiting.

Popular amenities

Family friendly

Free area shuttle

Free cribs/infant beds

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Buffet breakfast available for a fee 6 am–10 am on weekdays and 7 am–11 am on weekends: usd 12.95 per person

Room service available

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Things to do

24-hour fitness center

Golfing

Outdoor pool

Tennis

Outdoor

Free pool cabanas

Garden

Pool sun loungers

Pool umbrellas

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

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Nearest Airports

George Bush Intercontinental Airport

24 km from this hotel

William P Hobby Airport

61 km from this hotel

Reviews that mention...

All reviews (6)location (1)staff (1)clean (3)accesibility (1)pool (1)

Family Reviews

for Crowne Plaza Shenandoah, an IHG Hotel

4 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

17%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Shenandoah, an IHG Hotel

Latest reviews (6)

B

Brenda

19 Jan 2024 - 21 Jan 2024

reviewed on expedia

3 out of 5 stars

Everything was okay except the room smell. Avoid room 625 at all cost! It had a smell that they and myself could not get rid of…one employee thought it might be a gas exhaust or something from the restaurant below…but wasn’t in room much thankfully and dealt with it instead of changing because I had so much stuff/kids…

T

Tabatha

11 Feb 2023 - 12 Feb 2023

reviewed on travelocity

5 out of 5 stars

Good location. Safe for families. Chic look.

D

Darlene

6 Oct 2022 - 9 Oct 2022

reviewed on hcom

5 out of 5 stars

We were there for a wedding close by, so it was the perfect place for family to stay. Johnny’s, the restaurant was so nice and the food was delicious, we actually ate there 3 times in the few days we were there,

C

Colby

25 Jun 2022 - 26 Jun 2022

reviewed on travelocity

1 out of 5 stars

We live in town and booked the crowne plaza to swim with the kids and enjoy the outdoor area the hotel had to offer. The pool was green and had full chlorine tablets still in the water (which they deemed safe for everyone to swim) not one umbrella worked. The Maintenance guy brought tape and scissors to attempt to fix one umbrella. The outdoor courtyard had beer, coffee cups, trash, and cigs that was never cleaned up.

S

Stephanie

15 May 2022 - 16 May 2022

reviewed on hcom

5 out of 5 stars

I live in town and just wanted to get away for the night. I hadn’t been to this hotel but needed a change because Fairfield Inn in Conroe was going down hill. I read a couple bad reviews but decided to give it a try anyways. It was a very nice stay. My grown children came to visit and went swimming and got in the hot tub. This place is very clean. Beds are firm. But not to firm. Had several pillow choices. Front desk very nice and gave me a free late checkout.

A

24 Jul 2022 - 25 Jul 2022

reviewed on hcom

5 out of 5 stars

First time stay here & was very impressed! Rooms were clean, as well as lobby/entrance area. I have to commend Kyle (front desk employee) who made sure that I was able to be moved to a room close to my elderly in-laws & were in handicap accessible rooms as well. If Kyle saw me in the lobby during my stay, he always asked if my family needed anything & to reach out for any help or questions we had. This kind of customer service goes a long way & is certainly appreciated!