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Springhill Suites Houston Westchase

3 star hotel
Connecting rooms
8.8/10 Excellent
(717 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.

Nearby attractions

Located in Houston, Springhill Suites Houston Westchase is in the city center. Memorial City Mall and West Oaks Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore George Bush Park. Looking to enjoy an event or a game while in town? See what's happening at Toyota Center or NRG Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Free continental breakfast available daily 7 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Indoor pool
Tennis

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
William P Hobby Airport
28 km from this hotel
George Bush Intercontinental Airport
37 km from this hotel
map

Reviews that mention...

Family Reviews

for Springhill Suites Houston Westchase
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Springhill Suites Houston Westchase

Latest reviews (4)

C

Chamarian

10 May 2024 - 11 May 2024
reviewed on hcom

2 out of 5 stars

My overnight stay at this Marriott location for a business and family visit was very disappointing. 1. The sofa pull out bed had stains on it so my niece has to sleep on top of the sofa overnight instead. 2. My sister is in a wheelchair and was unable plug her c-pap machine next to her bed because none of the outlets were working. Instead, we had to use an extension to plug it in a socket under the table. 3. The breakfast was lackluster. The eggs were covered cold, my significant other almost bit into a rotten/spoil banana and although the waffle machine was out, we were informed that the waffle batter door was broken and that it was not available for use. I had high hopes of my visit at the Marriott based on my past experiences but this visit and location really let me down.
S

Stephanie

19 Feb 2023 - 21 Feb 2023
reviewed on hcom

2 out of 5 stars

This hotel did not meet my expectations even though it had a great customer rating. We were greeted by a staff member that had no facial expression and looked like we got in her way at check in. Later when requesting towels since our room did not have enough we got the same response. The guest bathroom downstairs in the main area was extremely dirty and smelled horrible. The elevators and hallways also smelled horrible. Our room had a pull out couch which we needed. When we pulled it out, the mattress was stained and dirty. We stayed two nights. I will say that the staff the second night and morning of check out was much friendlier and the smell was gone by the last morning. According to my family the best part of the stay was breakfast each morning. I would not book this hotel again.
A

Anh

24 Aug 2017 - 26 Aug 2017
reviewed on expedia

5 out of 5 stars

Friendly staffs. The room are big and beds are comfortable. My kids loved the indoor pool with hot tub. We would defenitely stay at Springhill by Marriott again.
J

Jean

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

This hotel is very clean,nice and friendly staff and very comfortable beds. They have free hot and breakfast,free parking,hot tub and indoor pool. The pool is not heated,but it is indoor and my children really enjoyed it. The location is convenient and hotel was quiet and safe . The beds were comfortable with nice updated decor in rooms with fridge, microwave,iron,hairdryer and sofa sleeper. Will definitely stay here again.
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