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Franklin Inn and Suites

8.8/10 Excellent
(157 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Franklin Inn and Suites offers families good value and a welcoming atmosphere. Guests consistently praise the friendly and helpful staff. The hotel features a refreshing outdoor pool and hot tub, perfect for relaxing after a busy day. A complimentary breakfast is also provided, offering a variety of options to suit everyone's tastes. While some guests have noted minor issues with housekeeping or billing, the overall experience is positive.

Guest highlights

The outdoor pool and hot tub
The friendly and helpful staff
The complimentary breakfast with a good variety of options

About the hotel

This smoke-free hotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request.

Nearby attractions

Franklin Inn and Suites is located in Franklin. Hearne Railroad Museum Depot and Camp Hearne are local landmarks, and the area's natural beauty can be seen at Franklin Ranch Community Park and Virginia Field Park.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Food and drink

Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Laundry facilities

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Outdoor pool

Conveniences

Elevator

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Franklin Inn and Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

40%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Franklin Inn and Suites

Latest reviews (5)

d

debbie

18 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

The hotel was very nice for the price. The people were very friendly and helpful. It was at a great location for what we needed to do. We were in town for a family wedding, which ended up being about 8 miles away from the hotel. I would recommend this hotel to others.
J

James

10 Nov 2023 - 12 Nov 2023
reviewed on expedia

4 out of 5 stars

This was a very clean and well-kept hotel and we were happy with our stay. Nice for the price. We were in Texas to go to Santa's Wonderland in College Station, but with Texas A&M having a football game the same weekend, most of the reasonably-priced hotels in College Station were booked. Franklin Inn staff was very friendly and answered any questions we had. Breakfast was in a large area and was well-supplied with a typical variety to satisfy everyone in our family (cereal, waffles, fruit, yogurt, muffins, eggs, bacon, etc.). I'm deducting one star only because housekeeping did not service our room even though we put the sign on the door requesting same. We were only there for the weekend, so it wasn't a huge deal.
M

Maria

28 Jul 2023 - 30 Jul 2023
reviewed on expedia

5 out of 5 stars

The family enjoyed the outside pool & hot tub! The place was very clean very friendly staff.
R

Ruby

31 Mar 2023 - 2 Apr 2023
reviewed on expedia

4 out of 5 stars

Stay was great, good selection for breakfast. Only thing that happened was I got charged twice upon arrival. My husband handed his card over and they charged the one through the reservation too, front desk said we should get a refund in about two days. Overall great stay for a fast family trip.
K

Kara

3 Mar 2023 - 5 Mar 2023
reviewed on hcom

3 out of 5 stars

Night desk clerk was rude. Key cards wouldn’t work and desk clerk told my husband not to bother him if people were in the room and he could knock to get in when we had sleeping children in the room. Shower wouldn’t work. Room was overall clean. The pull out couch my oldest slept in was broken, springs were missing so my child fell through. We will never stay here again.
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