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TRU By Hilton Allen Dallas

2 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(638 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Families will find much to love at the TRU by Hilton Allen Dallas. The hotel boasts a fun lobby with a pool table and board games, keeping children entertained. The outdoor pool is another big hit with kids. Parents appreciate the hotel's convenient location near outlet malls and other family-friendly attractions, as well as the consistently positive feedback on the helpful and friendly staff. While some guests mention road noise due to the hotel's highway location, the overall experience is overwhelmingly positive.

Guest highlights

The outdoor pool
The games and pool table in the lobby
The convenient location near outlet malls and other family attractions
The friendly and helpful staff

About the hotel

Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.

Nearby attractions

Located in Allen, TRU By Hilton Allen Dallas is in the business district. Travelers eager for a bit of culture can stop by Allen ISD Performing Arts Center, while those who have shopping on the agenda may want to visit Allen Premium Outlets and Watters Creek at Montgomery Farm. Looking to enjoy an event or a game? See what's going on at Eagle Stadium or Allen Event Center. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free supervised childcare
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–9:30 am

Guest services

24-hour front desk
Housekeeping (on request)

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Billiards/pool table
Fitness center
Outdoor pool

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Dallas Love Field
35 km from this hotel
Dallas/Fort Worth International Airport
42 km from this hotel
map

Reviews that mention...

Family Reviews

for TRU By Hilton Allen Dallas
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

12 reviews

Review data

5 star reviews

83%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about TRU By Hilton Allen Dallas

Showing 1 - 10 of 12 reviews

Latest reviews (12)

C

Cassandra

10 Jul 2024 - 14 Jul 2024
reviewed on hcom

5 out of 5 stars

The hotel was easily accessible on the side of the Hwy, but the trade-off for that is road noise at night. The room was very clean and up to date. The lobby was filled with things like a pool table, board games for the kids to play with. They had lots of fun at the outdoor pool. Location was very close to the outlet malls. For the price the hotel was great!
K

Kim

3 May 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

Breakfast was great! All the extra snacks available were great for the kids!
E

Ella

10 Nov 2023 - 11 Nov 2023
reviewed on hcom

5 out of 5 stars

Stay was great. Central to shopping, restaurants and places to have fun with family.
D

Daniel

18 Oct 2023 - 22 Oct 2023
reviewed on hcom

5 out of 5 stars

Specifically looked for Tru with pool table and game options for our kids. Went out of our way to book this hotel and will now always look for a Tru! Gaming and seating area help gets the kids out of the room more! Loved it! I feel the breakfast options was meh, don’t loved the powdered eggs. It was a nice treat to have the indoor gun range right next door we had a blast of an activity there also! Nice to have Walmart nearby as well in case we forgot anything it was within walking distance.
T

Theresa

26 Aug 2023 - 27 Aug 2023
reviewed on hcom

4 out of 5 stars

Visiting family
M

Max

17 Jun 2023 - 18 Jun 2023
reviewed on hcom

5 out of 5 stars

Was displaced from NE Texas due to prolonged power outage. Came to celebrate Father's Day with my kids. Booked room late in the day and the person who checked us in was extremely polite and helpful. So thankful. Father's Day saved☺️
R

Robert

21 Apr 2023 - 25 Apr 2023
reviewed on hcom

5 out of 5 stars

In town for a wedding and found TRU was centrally located. Desk staff was friendly and helpful. Housekeeping was also helpful cleaning up a spill. Daily breakfast was typical for a budget hotel. They had a pancake maker that is fun for kids. Rooms use bars, hooks, and shelves to store you clothes and personal items. We have three in our party and we’re very comfortable in the two queen room.
J

Joy

28 Jan 2023 - 29 Jan 2023
reviewed on hcom

5 out of 5 stars

Our grandchildren live in Allen so we will be using this hotel many times. We have stayed at Tru twice and are very pleased with the hotel. Everyone is friendly and the hotel is very clean and convenient.
E

Eric

23 Sept 2022 - 24 Sept 2022
reviewed on hcom

5 out of 5 stars

Will and Alex checked my family in and those two gentlemen deserve recognition. Our 2 night stay was very enjoyable because they went above and beyond.
W

Willie

4 Jun 2022 - 5 Jun 2022
reviewed on orbitz

4 out of 5 stars

It was unique that there was church service Sunday morning! I hate I didn’t get to attend. My family and I enjoyed the stay😄
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