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Courtyard by Marriott Dallas Allen at Allen Event Center

3 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Dallas Allen at Allen Event Center receives positive feedback from families. While some reviews mention minor issues like outdated rooms or noise, the overall experience is considered pleasant. Families appreciate the hotel's convenient location near shopping, dining, and the Allen Event Center, as well as its helpful and friendly staff. The indoor pool is also a plus for families with children. Guests frequently return for their visits, highlighting the hotel's consistent quality.

Guest highlights

The helpful and friendly staff
Convenient location near shopping, dining, and the Allen Event Center
Indoor pool

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Allen, Courtyard by Marriott Dallas Allen at Allen Event Center is connected to the convention center. Allen Premium Outlets and Stonebriar Centre Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Breckinridge Park. Looking to enjoy an event or a game? See what's going on at Allen Event Center or Dr Pepper Ballpark. Spend some time exploring the area's activities, including golfing, outlet shopping, and golf lessons.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 7 am–11 am: usd 9.50-15.00 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
Fireplace in lobby
Tv in lobby

Nearest Airports

Airplane
Dallas Love Field
36 km from this hotel
Dallas/Fort Worth International Airport
44 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott Dallas Allen at Allen Event Center
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

33%

3 star reviews

11%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Dallas Allen at Allen Event Center

Latest reviews (9)

K

Kimberly

1 Mar 2024 - 3 Mar 2024
reviewed on hcom

3 out of 5 stars

The lobby of this hotel is very nice and the staff at check-in was very pleasant, but the junior suite was a little outdated and had a slight smell when entering, like old, wet carpet. Febreze made it less noticeable. Mattress did not sleep well and balcony was just a view of the inner quad sitting area. Noise level was excellent. Very quiet, except for faint talking noise from occupants next door. Great location for shopping and eating and easy access to 75. Not many hotel choices in this area, so I'll probably stay here next time I come to visit family. Parking is available either on site or in the garage 50 feet away. Both have a fee.
D

Diana

1 Feb 2024 - 3 Feb 2024
reviewed on expedia

4 out of 5 stars

My family & I loved it highly recommended
M

Michael

8 Nov 2023 - 12 Nov 2023
reviewed on hcom

4 out of 5 stars

Visiting family. The air conditioning was a loud. Fortunately the weather was cool
T

Tammie

28 Apr 2023 - 29 Apr 2023
reviewed on orbitz

5 out of 5 stars

I love this hotel we will be back for sure so quite clean and amazing view my kids enjoyed !
P

Patrick

4 Mar 2022 - 5 Mar 2022
reviewed on expedia

5 out of 5 stars

My family and I had an amazing stay. Staff was so friendly we appreciate that. The gentleman at the front desk was so helpful and kind #TOPSHELF
L

Lisa

31 Jul 2021 - 1 Aug 2021
reviewed on hcom

5 out of 5 stars

Perfect spot to stay that was hassle free for a family memorial
C

CarlitosTravels

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Great hotel close to dining, shopping and has an indoor pool for the kids.
A

22 Jul 2018 - 25 Jul 2018
reviewed on expedia

5 out of 5 stars

We stay here every time we visit our family in Texas and are always pleased beyond our expectations. The staff is wonderful, the facility and our rooms are always very well kept and clean. In addition, we love the close proximity to great restaurants and shopping.
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

We booked this hotel room last minute while on vacation. We wanted to stay an extra night and shop the Allen Outlet Mall right across the street. My daughter ended up being very ill and spent the entire morning of check-out at a nearby urgent care. I called the front desk and they allowed by husband and son to stay in the room while I was tending to my daughter. We stayed 2 hours past check out and the cleaning staff were very understanding and compassionate. When my daughter and I arrived back at the hotel more than 1 staff member asked how she was feeling. The lobbies were gorgeous. Pool was pleasing and staff were beyond helpful. 5 stars from my family, and we will stay again to shop since we were unable to this trip!
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