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Comfort Inn and Suites

2 1/2 star hotel
Kids stay free
8.6/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

Families will find Comfort Inn and Suites a comfortable and convenient base for exploring Pittsburgh. The hotel offers spacious rooms and a swimming pool, which are frequently praised by guests. While the breakfast is described as a buffet-style with hot and continental options, some guests have noted it could be improved. The hotel's location offers easy access to downtown Pittsburgh and local restaurants, adding to its family-friendly appeal.

Guest highlights

Spacious rooms
Swimming pool
Convenient location near downtown and restaurants
Plentiful breakfast options (buffet style)

About the hotel

This hotel features an indoor pool, coffee/tea in a common area, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Located in Pittsburgh, Comfort Inn and Suites is in the business district and near a metro station. Fort Pitt Block House and Roberto Clemente Bridge are local landmarks, and some of the area's activities can be experienced at Frick Park and South Park Golf Course. Looking to enjoy an event or a game? See what's going on at Acrisure Stadium or PNC Park. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Mini-fridge
Sofa bed

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 6 am–9 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Indoor pool

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Elevator
Free newspapers in lobby

More

Designated smoking areas
Fireplace in lobby
Tv in lobby

Nearest Airport

Airplane
Pittsburgh International Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn and Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

23 reviews

Review data

5 star reviews

43%

4 star reviews

43%

3 star reviews

9%

2 star reviews

0%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Comfort Inn and Suites

Showing 1 - 10 of 23 reviews

Latest reviews (23)

J

Jessica

3 Jul 2024 - 4 Jul 2024
reviewed on hcom

1 out of 5 stars

We called ahead to make them aware that we would be arriving late. When we got there around 1045pm, we were checked in promptly. The lobby had a smell. We selected a room with a fold out sofa for our kids. During check in, they gave us blood stained sheets. Our room was very dirty. The carpet have MANY huge dark stains. The shower was dirty and had hair in it. It was very outdated. Trash under mattress and on the floor. We called hotels.com and was told to try to resolve directly with the hotel staff. They had nothing to offer and would not refund us our money. We were literally there for minutes!
R

Ruben

6 Jun 2024 - 8 Jun 2024
reviewed on hcom

5 out of 5 stars

Enjoy my trip to go and see my family
A

Amanda

2 Jul 2024 - 3 Jul 2024
reviewed on expedia

4 out of 5 stars

It was overall an ok stay. The room was a wondeful size for our mobility needs. There were no towels for the pool so we had to go back to our room to get the room towels. You do have to ask to be let in since room keys don't work to get you in. The pool is small so if more than one family is in it it would feel very crowded. Overall this is an ok spot for a night or two.
Y

Yvette

31 May 2024 - 1 Jun 2024
reviewed on orbitz

5 out of 5 stars

6/1/2024-Ever since Covid, when it comes to staying at a hotel, we just cross our fingers and hope for the best. The Comfort Inn and Suites on Banksville Road exceeded our expectations. Upon check-in, the lady at the front desk, pleasant and helpful. Our room on the 4th floor, clean and crisp. Bathroom-excellent. Bedding, sheets, mattresses, clean and comfortable. Wi-Fi connected immediately. TV channel selections good for families and all ages. No noise. Shower and water pressure perfect. Overall-wonderful stay and I would return ✅
T

Tina

1 Apr 2024 - 3 Apr 2024
reviewed on expedia

4 out of 5 stars

My only disappointment was that our neighbors were up all night and a bit loud. I didn't complain because I think they had a special needs child that was causing all the noise and running. I didn't sleep at all but such is life.
S

Suzanne

9 Mar 2024 - 11 Mar 2024
reviewed on hcom

5 out of 5 stars

The hotel, in general, was great with spacious rooms, comfortable beds and a good breakfast with hot as well as continental foods. There could be a little less use of Styrofoam and plastic in the breakfast room. The pool was being enjoyed by a lot of children and there was a gym not being used at all! The hotel is conveniently located to downtown Pittsburgh and some very nice restaurants. I recommend the Grand Concourse restaurant. There is plenty of parking.
C

Chris

27 Dec 2023 - 30 Dec 2023
reviewed on hcom

4 out of 5 stars

Breakfast was plain, coffee very plain as if diluted with more water than it should be, breakfast hours from 6-9 was inconvenient as we were with kids and ended up not making for the breakfast on time
J

Joy

26 Dec 2023 - 30 Dec 2023
reviewed on hcom

5 out of 5 stars

Clean, comfortable, Amazing breakfast every day Buffet style. Swimming pool, Gym, close to EatnPark, Betos pizza, Kuhns grocery. Quick access to Fort Pitt Tunnels for easy access to downtown Pittsburgh, Oakland museums, North hills ect. Staff amazingly helpful. Would recommend this hotel to family and friends.
D

Diane

27 Dec 2023 - 29 Dec 2023
reviewed on hcom

5 out of 5 stars

Of all the budget conscious hotels that I’ve stayed in, this might be my favorite. Friendly staff, property was in very good condition. Breakfast options were plentiful. Great value for the price. We ordered in food and invited family and stayed in the lobby area for 6 hours, playing cards and visiting. There was no pressure to limit our time.
D

Dawn

4 Nov 2023 - 5 Nov 2023
reviewed on expedia

4 out of 5 stars

Staff were friendly. Room was clean. Elevator creaked and the fitness equipment was difficult to function- maybe faulty or childproofed to the point I couldn’t figure it out.
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