Hyatt Regency Cleveland At The Arcade

About the hotel

Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.

Nearby attractions

Hyatt Regency Cleveland At The Arcade is located in Downtown Cleveland, a neighborhood in Cleveland, and is in the entertainment district and near a metro station. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or FirstEnergy Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee 7:00 am–10:30 am on weekdays and 7:00 am–noon on weekends: usd 4-25 per person

Room service available

Spa

Facials

Manicures and pedicures

Massage - swedish

Massage - deep-tissue

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Assistive listening devices in meeting rooms

Braille signage

Grab bar near toilet

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Roll-in shower (select rooms)

Valet for wheelchair-equipped vehicle

Visual fire alarm

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible path of travel

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

Fitness center

Spa services

Conveniences

Atm/banking services

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

More

Designated smoking areas

Show less...

Nearest Airport

Cleveland Hopkins International Airport

16 km from this hotel

Reviews that mention...

All reviews (6)location (2)parking (3)clean (3)staff (3)pool (1)dining (1)

Family Reviews

for Hyatt Regency Cleveland At The Arcade

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Hyatt Regency Cleveland At The Arcade

Latest reviews (6)

B

Brandy

13 Sept 2023 - 14 Sept 2023

reviewed on hcom

5 out of 5 stars

When we drove up we parked near valet just to check in and then parked in the parking garage right next to the hotel. The staff was very friendly and willing to help with questions and directions. The place was really big inside and very clean. The post office inside was actually really great as we were traveling through the states and wanting to send different things from the trip to family. We traveled with our dogs and they gave us a room with the view of all the shops a restaurant at the other end of hotel. It was a spacious clean room. The location is great as there are activities and restaurants within minutes of walking distance

S

Sarah

15 Dec 2023 - 17 Dec 2023

reviewed on hcom

5 out of 5 stars

We love it here! We have stayed multiple times for a christmas family girl's weekend. The vibe at Christmas is amazing. The building is beautiful and unique in general but at christmas it's magical. I would just watch out if you don't like noise at night, they have events (weddings and parties) almost every time we stay. And while the noise stops promptly at 11 if it bothers you before then I would avoid. But it doesn't bother us, and we even like how lively it feels!

S

Siris

22 Nov 2023 - 25 Nov 2023

reviewed on expedia

4 out of 5 stars

Valet parking is alot it should be included but it’s very convenient and fast. Room service should have better food options but the food was very good quality and sizes very big the kids meal is like huge. House keeping cleans daily the staff is very nice and located near alot of cool food places and things to do

J

JoAnn

19 Oct 2023 - 22 Oct 2023

reviewed on orbitz

5 out of 5 stars

We love staying at the Hyatt whenever we visit family in Cleveland. All of the staff are very accommodating and pleasant.

S

Savitha

9 Sept 2022 - 11 Sept 2022

reviewed on hcom

1 out of 5 stars

Horrible experience I ever had in my life traveling. No house keeping we stayed for 3 days. When asked about the house keeping they said due to pandemic no house keeping without request so I said I am requesting now could you please send someone to clean the bath tans the answer was “we need 24hrs notice” but no one told us when we checked in about this 24hrs notice for house keeping. It was such misuse of pandemic situation which no longer exist. Secondly every evening from 6pm until midnight wedding reception was going on in the middle of the hotel noice was too loud couldn’t even get a sleep. I would never go back to this hotel and won’t allow my friends and family go there either.

M

Matthew

27 Aug 2022 - 28 Aug 2022

reviewed on orbitz

4 out of 5 stars

Amazing building in a great location for dining and drinking options. Parking is not provided, so you must find a garage nearby. This can be very frustrating if there are any events going on at the time of your stay. There isn't a pool or hot tub at this location, so kids might not enjoy it as much as parents. ;-) Also, something complimentary to eat in the morning would have been nice. We will definitely revisit this property (for kid-free getaways). :-)