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Hampton Inn Lockport - Buffalo

2 1/2 star hotel
9/10 Excellent
(629 verified Hotels.com guest reviews)
See verified family reviews (14)

About the hotel

An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

Hampton Inn Lockport - Buffalo is located in Lockport. Niagara County Golf Course and Oakwood Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Amherst State Park and Lockport Caves. Looking to enjoy an event or a game while in town? See what's happening at Alumni Arena or UB Stadium. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas

Nearest Airports

Airplane
Buffalo Niagara International Airport
21 km from this hotel
Greater Rochester International Airport
83 km from this hotel
Toronto Pearson International Airport
96 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn Lockport - Buffalo
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

14 reviews

Review data

5 star reviews

36%

4 star reviews

7%

3 star reviews

7%

2 star reviews

29%

1 star reviews

21%

We have selected a sample of reviews which reflect what families have said about Hampton Inn Lockport - Buffalo

Showing 1 - 10 of 14 reviews

Latest reviews (14)

N

Nida

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

I booked the room for my uncle and his family coming into the area to visit the Niagara Falls. They were extremely excited about the hotel and described the room as well as amenities to be excellent and of high quality with friendly staff. Breakfast was delicious as well.
P

Patricia

15 Jun 2024 - 16 Jun 2024
reviewed on travelocity

2 out of 5 stars

Not quite at all. The room above ours made a lot of noise until midnight. After that, it continued making noise throughout the night. My baby woke up all night due to the noise. We called the reception to complain and noticed that the noise got much worse afterward. Additionally, the blackout curtain did not close properly, and the light came straight into our faces since the bed was in front of the window. Our intention was to relax, but it was quite stressful. We didn't leave in the middle of the night only because of the baby.
H

Henryka

19 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

I and my family like this hotel. Very clean. Very nice service, Easy access to Niagara Falls.
C

Colton

26 May 2024 - 27 May 2024
reviewed on expedia

1 out of 5 stars

Where to even start. The bathtub had not been cleaned and the bathtub drain wouldn’t drain. It had previous guests hair left behind. Upon dressing my kids for bed I saw a syringe and needle with blood up the wall. ( thank goodness my kids didn’t find it!) service desk apologized and offered a snack and new room. Once in the new room the bathroom floors were dirty and the floors not vacuumed.
J

Jared

8 Mar 2024 - 9 Mar 2024
reviewed on hcom

5 out of 5 stars

Hi, me and my wife have family in Lockport so we drove up there and decided to grab a hotel room. The closest one to where we were was a Hampton and we were very happy with our stay. The rooms were very clean. There was plenty of towels in the bathroom, the bathroom was nice and clean. The shampoo bottles were full. They have a nice TV with a lot of channels. We could see our car in the parking lot from our room. Very very happy with our stay. Hope to stay there again next time we go.
C

Currie

11 Nov 2023 - 12 Nov 2023
reviewed on expedia

3 out of 5 stars

Hotel tends to be noisy due to its construction - walls and floors are thin, which exacerbates the noise of kids running in the halls and banging the barn style bathroom doors. Bed was squeaky, but large and comfortable. Bathroom was bright and clean. Low entry shower was large. Ability to turn water on from the entry end is a nice feature. Quiet location. Parking was well lit and we felt safe there. Breakfast was meh - Holiday Inn Express breakfast is better. No EV charging so we'll look elsewhere next time.
S

Saeed

29 Jul 2023 - 30 Jul 2023
reviewed on expedia

2 out of 5 stars

I stayed in Hampton inn Lockport first time on June 2023 and everything was excellent. Then in July, I invited my friend and his kids to visit Niagara and Lockport and I booked a room of the hotel. It was unbelievable, nothing was on its order, hotel didn’t have hot water till 10 pm. One of the elevators was out of service, for the breakfast waffle maker was out of service, they ran out of cup for coffee at breakfast , and all the times I had to apologize my friend and his kids for inconvenience.
N

Nicole

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

The property is overbooking. They are understaffed. They attempted to check my family into a room that had not been cleaned. They lost both reservations made through Expedia so we were forced to find another alternative for the weekend. What staff they did have is overburdened. The place is Completely mismanaged. They need help.
S

Susan

7 Jul 2023 - 10 Jul 2023
reviewed on hcom

2 out of 5 stars

Hotels.com information is incorrect on pet fee. Site says $50 per stay and it is actually $75 per night. DO NOT STAY HERE, especially if you have a pet. Apparently pet owners feel they can just leave their dog's poop on the grounds hoping staff will clean it up, and they don't. Light in bathrooms was out and shower gel would not open. Breakfast items were not readily replenished and waffle iron did not work. We stayed here because other family was staying here. I wish we had stayed elsewhere; it would have been much cheaper and potentially nicer. If we get back to this area, we will choose another location.
L

Lauren

31 May 2023 - 12 Jun 2023
reviewed on orbitz

5 out of 5 stars

Kelly we love you this manager greets everyone like family I love the fresh cookies i love front desk i love housekeeping and i love Ms Kelly
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