1/29

Sleep Inn

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1013 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

Sleep Inn is a family-friendly hotel that offers comfortable beds and clean rooms. Guests consistently praise the friendly and helpful staff. While some reviews mention minor issues like small room sizes or an outdated shower, the overall feedback highlights a positive experience. The hotel's convenient location near restaurants and shopping malls is a plus, and many guests appreciate the free buffet breakfast.

Guest highlights

The friendly and helpful staff
Free buffet breakfast
Convenient location near restaurants and shopping malls

About the hotel

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a 24-hour front desk.

Nearby attractions

In the city center, Sleep Inn is in an area with good shopping. Boulevard Mall and Walden Galleria Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Niawanda Park and Canalside. Check out an event or a game at Sahlen Field, and consider making time for Buffalo Zoo, a top attraction not to be missed.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas
Shared microwave

Nearest Airports

Airplane
Buffalo Niagara International Airport
10 km from this hotel
Greater Rochester International Airport
94 km from this hotel
Toronto Pearson International Airport
99 km from this hotel
map

Reviews that mention...

Family Reviews

for Sleep Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

14 reviews

Review data

5 star reviews

50%

4 star reviews

29%

3 star reviews

7%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Sleep Inn

Showing 1 - 10 of 14 reviews

Latest reviews (14)

S

Steven

23 Jun 2024 - 26 Jun 2024
reviewed on hcom

5 out of 5 stars

We enjoyed our stay at the hotel. All staff we interacted with were very friendly and helpful. We will stay here again when in the area visiting family.
H

Helen

19 May 2024 - 20 May 2024
reviewed on expedia

3 out of 5 stars

Traveled with 2 young kids. What I like: Free buffet breakfast Parking Close to restaurants and shopping malls Staff-attentive to customers needs E.g. checked in with kids-front desk lady asked for room preference. Staff replenish breakfast items timely. What needs to be improved: Waffle station: needs to be at least 2 stations as people just lining up and waiting for their turn. Maybe a ready to eat pancake will do as well rather than waiting. Sink is outside the washroom. I did not like the idea of touching the door after using the toilet. Room is a bit small. Shower is a bit outdated.
D

DiShee

18 Apr 2024 - 21 Apr 2024
reviewed on expedia

4 out of 5 stars

Enjoyed the pool and hot tub with the grand baby.
M

Michael

12 Apr 2024 - 14 Apr 2024
reviewed on hcom

4 out of 5 stars

Two day stay for family activities and sightseeing. Very clean room and nice shower.
S

Stephanie

27 Dec 2023 - 28 Dec 2023
reviewed on expedia

5 out of 5 stars

It was a clean and nice hotel for our trip to visit my family in Michigan. II would definitely stay here again.
N

NELSON

30 Jul 2023 - 1 Aug 2023
reviewed on travelocity

4 out of 5 stars

Everything was fine except while eating breakfast in the dining area there were children running around playing tag and pushing each other disrupting people while we were eating. There was staff around and nothing was said. There should be a sign saying this room is for eating, this is not a playground.
R

Rachel

22 Jun 2023 - 24 Jun 2023
reviewed on travelocity

5 out of 5 stars

Nice family hotel. Comfy beds. Quiet. Nice staff.
S

Susan y.

26 May 2023 - 28 May 2023
reviewed on hcom

4 out of 5 stars

Spent two nights here while visiting family in the area and it was perfectly acceptable. The bed was good and it was quiet, and that's what matters to me.
S

Shari Jean

10 Apr 2023 - 11 Apr 2023
reviewed on hcom

5 out of 5 stars

Stay was good. I would book there again. Easy check in and check out. Room was clean and accessible as promised for my needs. I would recommend to friends and family
S

Sandra

27 Aug 2022 - 28 Aug 2022
reviewed on travelocity

1 out of 5 stars

Room 402 smelled HORRIBLE. The beds were dirty where we had to use personal linens and clean with disinfecting wipes. The bathroom stand up shower was also dirty with soap scum and other black residue. The toilet was not working properly. We had to fill the bowl up with water in order to flush. We also noticed the toilet had a small leak coming from the back of the basin. The bedroom door had cracks on the side and at the bottom where people and light were visible. We tried discussing with the gentleman at front desk (checkin) and he suggested waiting until 11pm for another staff memeber to start her shift for assistance. Upon staff member Samantha's arrival, we again expressed concerns and she stated accomodations could not be made at present time. She stated she will discuss in the morning with manager for assistance. We had no other alternative so we spent the night with a sickly child in need under these conditions hoping someone could assist. In the morning we received a bill that was slipped under the door for the full amount of $300.30 and no manager. The stay at Sleep Inn was horrible including the noisy dog who barked constantly a few doors down. Housekeeping made her way to our room at 10:30am where we were made aware upon checkin that checkout was at 12pm.
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