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Staybridge Suites Buffalo-Amherst, an IHG Hotel

3 star hotel
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

Staybridge Suites Buffalo-Amherst is a popular choice for families, offering spacious rooms that can accommodate larger families. Guests consistently praise the hotel's excellent breakfast, featuring a wide variety of options including eggs, meats, waffles, fresh fruit, and more. The clean and enjoyable pool is a hit with kids, and the added convenience of free laundry facilities is a welcome bonus for families. Evening social events with appetizers and drinks add to the family-friendly atmosphere. While some guests have noted inconsistencies in housekeeping and room cleanliness, the overwhelmingly positive feedback points to a generally positive family experience.

Guest highlights

The extensive and delicious breakfast with many options.
The clean and fun pool that the kids enjoyed.
The free laundry facilities, a big help for families.
The evening social events with complimentary food and drinks.

About the hotel

Along with an indoor pool, this hotel has a fitness center and a business center. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Limited housekeeping is available.

Nearby attractions

In the suburbs, Staybridge Suites Buffalo-Amherst, an IHG Hotel is in an area with good shopping. University At Buffalo Center for the Arts and Historical Society of the Tonawandas' Museum are cultural highlights, and travelers looking to shop may want to visit Boulevard Mall and Eastern Hills Mall. Looking to enjoy an event or a game while in town? See what's happening at Northtown Center at Amherst or Alumni Arena.

Popular amenities

Family friendly

Dvd player
Full-sized refrigerator
Indoor pool
Kitchen
Laundry facilities
Microwave
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available weekends 7:00 am–10:00 am

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (limited)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Outdoor

Bbq grill(s)
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas

Nearest Airports

Airplane
Buffalo Niagara International Airport
9 km from this hotel
Greater Rochester International Airport
93 km from this hotel
map

Reviews that mention...

Family Reviews

for Staybridge Suites Buffalo-Amherst, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

20 reviews

Review data

5 star reviews

65%

4 star reviews

15%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Staybridge Suites Buffalo-Amherst, an IHG Hotel

Showing 1 - 10 of 20 reviews

Latest reviews (20)

A

Aaron

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

Very close and convenient for families visiting UB. Located adjacent to a small shopping plaza that has everything a traveler could want. Multiple restaurants, a tavern, a convenience store for grabbing drinks or munchies for your room and other shops are all just a walk across the parking lot.
N

Nancy K

25 Jun 2024 - 2 Jul 2024
reviewed on hcom

5 out of 5 stars

We had a wonderful week here. Everyone went out of their way to help you and make sure you have what you need. Didn’t even get upset with me or my family when I kept needing new keys. Usually multiples on some days
S

Susan

20 Jun 2024 - 23 Jun 2024
reviewed on hcom

3 out of 5 stars

Great location! So convenient! Nice set up for a family. Furniture was old and not very clean. Room was dusty and needed to be vacuumed. Bathrooms were clean Front desk people were very friendly and helpful. Beds were comfortable
V

VENTZESLAV

3 Apr 2024 - 10 Apr 2024
reviewed on expedia

5 out of 5 stars

This property made for an amazing family vacation. The breakfast every morning included eggs, breakfast meats, waffles, fresh fruits, a variety of baked goods, fresh juices, hot coffee and so much more. The pool was clean and fun for my kids, there was even free laundry facilities. There was a fun social event M-W evenings with appetizers and drinks to enjoy and they set out cookies to snack on every evening we were there. The staff was all so kind and I would recommend staying at Staybridge Amherst NY to everyone going to the area!
T

Tina

8 Mar 2024 - 10 Mar 2024
reviewed on hcom

5 out of 5 stars

We stay st this hotel every time we come to visit family in Tonawanda. Very friendly staff, great breakfast, rooms can accommodate larger families.
S

Sarah

26 Dec 2023 - 31 Dec 2023
reviewed on expedia

5 out of 5 stars

My go to hotel when in Buffalo-close to family and anywhere you want to visit,shop,eat! Staff is always so helpful and friendly!
U

Ulanda

2 Dec 2023 - 3 Dec 2023
reviewed on expedia

5 out of 5 stars

Staff was very nice. Mark at front desk was great, he answeded all are queztions and allowed us to checkin early. Our children LOVED the pool and had an amzing time. Thanks and we look forwad to visiting in the future.
R

Rosetta

26 Aug 2023 - 28 Aug 2023
reviewed on expedia

3 out of 5 stars

When I initially stayed the property was pristine, clean,better kept. Now just did my 3rd or 4th trip and I get the feeling this hotel is starting to struggle. The grounds, around the hotel and the rooms not as clean, upkept or dusty in other areas. Me and my family was also locked out of our room for a few hours because of a lock failure on my door. I was given a discount on my bill, but felt this could have been handled better. Also, luckily we brought our own shower gel, because the one in my hotel bathroom was broken. I stay here everytime I visit my son or drop him off at UB, as it is very convenient to everything, but now I think I will start to explore other options. The property needs to be managed much better.
C

Caitlin

2 Aug 2023 - 3 Aug 2023
reviewed on hcom

5 out of 5 stars

This hotel is SO NICE. Like sooo nice. Everything about it was great. There’s a few places to eat right outside the hotel, in the parking area. The breakfast was amazing. They had a ton of great quality options for breakfast. The rooms were crazy clean and perfect for our family of seven. I really liked that we had our own bedrooms in our room. We also got this hotel for a great price. I highly recommend you stay here for a great experience and high quality stay.
H

Hollie

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

I loved that they upgraded my family to a 2 bedroom suite. We have stayed at Staybridge properties in other cities and they never disappoint!
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