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Hampton Inn Buffalo - Amherst, NY

2 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(1708 verified Hotels.com guest reviews)
See verified family reviews (39)

generated by AI based on family reviews

Overview

Hampton Inn Buffalo-Amherst is a great option for families visiting the area. Guests consistently praise the cleanliness of the hotel and the friendly, helpful staff. Families appreciate the spacious rooms and the terrific breakfast, which is often highlighted in reviews. The hotel's convenient location, with proximity to amenities and Niagara Falls, is another plus. While some minor parking issues have been noted, these are generally outweighed by the positive experiences reported by families.

Guest highlights

The extremely clean facilities
The terrific breakfast
The friendly and helpful staff
The spacious rooms

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Amherst, Hampton Inn Buffalo - Amherst, NY is in the suburbs. University At Buffalo Center for the Arts and Historical Society of the Tonawandas' Museum are cultural highlights, and some of the area's activities can be experienced at Oakwood Golf Course and Diamond Hawk Golf Course. Buffalo Museum of Science and Holiday Twin Rinks are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height door lock
Phone accessibility kit
Pool hoist on site
Portable shower seat
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways

Things to do

24-hour fitness center
Indoor pool

Outdoor

Firepit
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Buffalo Niagara International Airport
8 km from this hotel
Greater Rochester International Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn Buffalo - Amherst, NY
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

39 reviews

Review data

5 star reviews

67%

4 star reviews

21%

3 star reviews

10%

2 star reviews

3%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn Buffalo - Amherst, NY

Showing 1 - 10 of 39 reviews

Latest reviews (39)

J

Jennifer

19 Jul 2024 - 21 Jul 2024
reviewed on hcom

2 out of 5 stars

Checking in was a nightmare. We drove a long time and then had someone in the hospital. When we finally got the the hotel, they had given our room to someone else and they weren't sure they had a room for us. Well, after talking with them, we were able to take the room for the other family that they put in our room. It then proceeded to take over an hour to get in the as they couldn't figure out how to get us a key and the manager key didn't work. We sat in the hallway for over an hour while they figured it out.
U

Umair

4 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

It's the best option to stay if you're traveling with the family.
R

Robin

30 Jun 2024 - 4 Jul 2024
reviewed on hcom

5 out of 5 stars

Great place for family, clean and new.
R

Rojelio

23 Jun 2024 - 25 Jun 2024
reviewed on hcom

4 out of 5 stars

Dan is a douche. Even looks like one a bit. Bald & flaccid. Unfortunately, the first face I saw when I arrived. Immediately he was confrontational where he should have been helpful. We are over 550 miles from home. And this guy wants to show just how unwelcoming this hotel & NY can be. I really thought he wasn’t going to allow me to check in even though I had already paid AND had the receipt & confirmation to show. Other than Dan the douche, the place was great. Breakfast was terrific. Coffee all day. The kids loved the pool and had a great time.
S

Spencer

17 Jun 2024 - 19 Jun 2024
reviewed on expedia

5 out of 5 stars

Great place to stay even with kids! The parking lot was being resealed so we had to park across the lot but it would still be highly recommended by my family!
J

Janet

26 May 2024 - 28 May 2024
reviewed on expedia

5 out of 5 stars

Great stay! The staff was very helpful. I would definitely recommend this hotel to my family and friends. The breakfast was good. Plenty of parking. There is a grocery store close by and restaurants. And only 25 minutes to Niagara Falls.
l

leticia

10 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

Clean and family friendly
S

Shital

24 Apr 2024 - 25 Apr 2024
reviewed on hcom

5 out of 5 stars

We stayed at this location for one night with our kids and I can't recommend this hotel enough - the staff were very friendly, the facilities were extremely clean, and the breakfast was terrific. If I'm ever in Buffalo again I would not hesitate to stay here again!
A

Ashleigh

19 Apr 2024 - 21 Apr 2024
reviewed on hcom

5 out of 5 stars

We visited while in town for a concert this past weekend. At first, the proximity to the hwy and apartments next door left us with low expectations. The front desk staff were nothing short of amazing. The room was spacious and clean. We had concerns about some hardware on the door, as well as the proximity of our room to the elevator and the fact that we have an infant (potential loud noise during the night and nap times). My concerns were addressed right away by having maintenance come to our room within 30 min. Although they were not able to change our room, we had no issues. We would definitely recommend this hotel.
C

Cristina

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

4 out of 5 stars

Nice place for families
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