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Toni
11 Jul 2024 - 13 Jul 2024
reviewed on hcom
4 out of 5 stars
Great location, views and desk service. Not quite a true four star hotel IMO though, except for maybe the location. Very easy to jump on PATH train to city or ferries etc. Very safe location and cool playground next door for our kiddos.
Only complaint is that most carpets in hotel were in need of replacement and/or heavy cleaning. Also, no recycling cans in room and very small wastebaskets. Pool was decent, exercise room too.
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Laura
7 Jun 2024 - 9 Jun 2024
reviewed on expedia
4 out of 5 stars
Amazing location, beautiful views and right next to the PATH subway station. Quick ride over to Manhattan for my kids first time in NYC. The hotel had easy offsite parking. It was quiet and clean in the room. The window curtain did not work completely right and even more intense black out curtains would have been helpful, but overall we had a lovely stay.
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Susan
18 May 2024 - 27 May 2024
reviewed on travelocity
5 out of 5 stars
This hotel is perfect for us. It has reasonably priced parking nearby since a car is important in NJ. It is also right next door to the PATH station for easy access to NY. The rooms are spacious and with a lovely view of Manhattan that you don’t get from a hotel in either NY or further into Jersey City. The beds are comfortable, I am particular, the restaurant delicious, and the staff friendly and accommodating. I will stay here every time I visit family in the area.
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Tatiana
23 May 2024 - 26 May 2024
reviewed on hcom
3 out of 5 stars
Pros: Beautiful views. Close to PATH. If you are traveling with kids there is a great playground next to the hotel.
Cons:
- Long lines to check in/out
- Pillowcases not comfortable, we had to ask for additional pillowcases
- Our room was on the 4th floor with a balcony that obscured half of the window, blocking the beautiful view.
- Regrettably, the hotel staff failed to provide us with clear instructions for the parking discount coupon's usage. Consequently, at the time of departure from the parking garage, we were unable to redeem the coupon and had to pay the full parking fee.
- Our room was missing the hairdryer.
- Long lineups at times during check in/out or any queries.
- No one picking up the phone when calling reception or housekeeping
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Rasheen
27 Apr 2024 - 28 Apr 2024
reviewed on hcom
5 out of 5 stars
Amazing hotel, look good,smell good, great customer service from outdoors to indoors . The surrounding area immaculate. Sits right on the Hudson. The walk around the building was so relaxing. The kiddie park my kids loved it . I can go on and on about this property and I am definitely pleased . The VIEW OMG…..Must I say more lol
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Alexander
19 Apr 2024 - 21 Apr 2024
reviewed on hcom
5 out of 5 stars
Excellent location, very helpful staff, good quality room. Two double beds worked great for our family of four. One minor issue I can point to is quite unusual and very loud noise from the water pipes in the bathroom. It was loud enough to wake us up a couple of times, and that with closed bathroom door! Overall though I would definitely recommend this hotel.
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Zoe
12 Apr 2024 - 15 Apr 2024
reviewed on expedia
4 out of 5 stars
Beautiful view as far as location making it easy to travel to and from NYC and breakfast was great! My only concern was parking. The website lists parking as $26/night but when we arrived the parking that was for $26/night required you to leave your car parked during your entire stay. Parking ended up being $52/night which was valet services and allowed us to come and go as we pleased and $160 was collected from me right upfront and I ran into several issues with prepaying for my parking for 3 nights in advance and was constantly asked to pay each time I needed valet services. The carpet, base boards of the beds, and couch was not very clean. Also there was a marathon even that took place while my family and I stayed on the property and all the streets were blocked off for hours and we were not informed in advance to prepared. We have a religious assembly to attend for worship in Jornal Square which was only a few miles and we ended up being 3hrs late and I was highly disappointed.
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Charity
4 Apr 2024 - 6 Apr 2024
reviewed on hcom
5 out of 5 stars
This is a perfect hotel with a picturesque view of NYC! Friendly staff, very clean, comfortable beds, and close to restaurants and right next to a path train. We will definitely come back again. The kids enjoyed the playground next to the hotel and we enjoyed the coffee shops!
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Kaiya
30 Mar 2024 - 3 Apr 2024
reviewed on orbitz
5 out of 5 stars
I loved the locations proximity to transportation and its views of the NYC skyline and statue of liberty. It was great for our family. You could also walk to dining nearby or hop on the path to get where you needed.
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Dalila
15 Mar 2024 - 17 Mar 2024
reviewed on expedia
3 out of 5 stars
The bathroom kept clogging which was extremely frustrating. I’ve never stayed at a hotel where this was a constant issue. It made the stay stressful. We have two younger kids and having to plan around that made the stay unpleasant.