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Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel

3 star hotel
Connecting rooms
8.2/10 Very Good
(632 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

Holiday Inn Hotel & Suites Maple Grove offers a fun-filled experience for families, particularly those with younger children. Many families appreciate the hotel's water park and kids' pool, along with the convenient bunk bed rooms which provide a separate space for children. While some guests mention that the breakfast can be expensive, the overall experience is generally positive, with families highlighting the cleanliness of the rooms and the attentiveness of the staff. The hotel is considered good value and well-maintained, although there are some reports of the elevators being slow and crowded.

Guest highlights

The water park and kids' pool were a hit with the children.
The bunk bed rooms provided a separate sleeping space for kids.
Attentive and kind staff

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Located in Maple Grove, Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel is in an area with good shopping. Travelers eager for a bit of culture can stop by Ellingson Car Museum, while those who have shopping on the agenda may want to visit Shoppes at Arbor Lakes and Ridgedale Center. Looking to enjoy an event or a game while in town? See what's going on at U.S. Bank Stadium, or consider a night out at Fillmore Theater & Element by Westin. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing.

Popular amenities

Family friendly

Arcade/game room
Children's pool
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 10-20 per person
Room service available

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Arcade/game room
Children's pool
Indoor pool
Spa tub

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Grocery/convenience store
Reception hall

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Minneapolis-St Paul International Airport
29 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

23 reviews

Review data

5 star reviews

43%

4 star reviews

30%

3 star reviews

9%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks, an IHG Hotel

Showing 1 - 10 of 23 reviews

Latest reviews (23)

T

TAMMY LYNN

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

Hotel does not disclose on their site that children must be 48" in height to use waterslide, my son was too small by a couple inches. Would never have booked this hotel had I known. Staff were extremely rude when we tried to ask questions. Rooms we small, Beds were not comfy, Window looked out at a wall which was the water park in which we couldn't use the slide. Getting through the lobby was difficult at times as the patrons of the bar often blocked much of the hallway. Restaurant was small and congested at times but food was okay, just not a huge selection. Felt like had to quickly eat and leave for the next people, Overall hotel was a poor layout and expected much more for money spent. Very disappointing!!
A

Amy

9 Mar 2024 - 10 Mar 2024
reviewed on hcom

2 out of 5 stars

Was charged $100 more than I expected. Waterpark was terrible staff didn't enforce the rules kids were running all over and people were bringing food into pool Front desk lady was rude
K

Kelly

2 Mar 2024 - 3 Mar 2024
reviewed on expedia

4 out of 5 stars

Hotel is great just not for me. Just so many people and kids (which is absolutely to be expected!) but just too crowded. Buffet breakfast was very good. Room was clean.
E

Elizabeth

1 Mar 2024 - 2 Mar 2024
reviewed on expedia

4 out of 5 stars

The areas in and around the pool equipment could be cleaner especially the waterslide stairs and netting around kids area. There should also be more supervision in the little kid area. The kids whose parents arent watching them arent even old enough to read the rules and other parents have to step in and prevent dangerous behavior.
J

Jodie

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

We had a great stay. The place was clean and comfortable. The kids enjoyed the pool/water park. Only downfalls were the extremely loud heater in the room and the 2 elevators were slow and not enough to keep up with the traffic of all the guests and staff that needed to use them. We ended up choosing to take the stairs several times which wasn’t the end of the world but might be a concern for anyone needing to rely on the elevator. Overall it was a nice place and we would go back.
K

Kathleen

14 Feb 2024 - 15 Feb 2024
reviewed on expedia

4 out of 5 stars

Kid friendly, nice rooms. Excellent pool, hot tub and small kid play area.
L

LeeAnn

10 Feb 2024 - 11 Feb 2024
reviewed on expedia

5 out of 5 stars

Great time with my family and grand Daughters
P

Patricia

2 Feb 2024 - 4 Feb 2024
reviewed on expedia

4 out of 5 stars

Had a great weekend with our grandkids. King with separate bunk bed area was a great option. Even a tv in the bunk area. Waterpark was great fun - hot tub is huge! Brunch was good and service staff attentive. Would definitely come back.
C

Chris

26 Jan 2024 - 28 Jan 2024
reviewed on expedia

5 out of 5 stars

loved having bunk beds for he kids
C

Clair

6 Jan 2024 - 7 Jan 2024
reviewed on expedia

5 out of 5 stars

Charging what they did for a continental style breakfast was quite a shock. We spent $60 on 2 adults and 2 children for a breakfast buffett that was similar to what you could find at other hotels in the area that was included with the price of the lodging. No free coffee in the lobby. The place was great though. Staff was very kind and responsive. Great location. Very good condition of the property and well maintained. Just felt a tish on the nickel and dime type of thing with the coffee and the continental style breakfast.
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