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Bryan
9 Jun 2024 - 13 Jun 2024
reviewed on expedia
3 out of 5 stars
I purchased my trip thru Expedia so I wasn’t aware of the terms that there was an additional fee added per day to use the gym/ facilities whether I used them or not. Thought that was a little excessive when parking would have also been about 40/day. So I’m really glad I decided I would not need a car while my family stayed in Boston. A pool/ spa would have been nice. Maybe easier to justify paying for the fee.
The staff was very friendly and helpful. I did have an issue with room service which I had trouble getting through to the restaurant 3 of my 4 days. I was informed management is separate from the hotel so I had to speak directly to someone at the restaurant. The supervisor did mention the year he has been working at revere, this has been a familiar complaint with the restaurant.The manager at restaurant did take care of us for our troubles so we appreciate that.
We did have a wonderful stay at the hotel and we were happy with the location and rooms. The hotel is in close proximity to Boston commons and garden a block away. Area is very nice. Felt safe with my family and many great restaurants within walking distance to choose.
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Jackeline
17 May 2024 - 21 May 2024
reviewed on expedia
4 out of 5 stars
Recently stayed with my family, we were 7 rooms and everything was fine.
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Tina
11 May 2024 - 13 May 2024
reviewed on hcom
5 out of 5 stars
Have been choosing to stay at Revere since 2020 when my child began at Emerson College, only a block away. It is conveniently located centrally, has a bar, restaurant, rooftop bar and the staff is very helpful.
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Deborah
3 May 2024 - 6 May 2024
reviewed on expedia
3 out of 5 stars
The toilet handle did not work when I first came to the room. I went down to the front desk, and the most annoying front desk staff person promised me, "I will send a man up right away." I asked if things could be addressed while I was away getting lunch and yes, I was assured it would. I came back from lunch and nothing had changed. I then called down to the front desk, and they said, "I will send a man up right away." Indeed in 5 minutes a wonderfully polite and efficient maintenance man took care of replacing the handle. Give him a raise. He was the only polite person I met in the hotel from Friday until Monday.
The room had clear signs of flooding in the ceiling. The climate control did not work correctly, as when I increased the temperature, the unit would come on then in a few moments the fuse would blow and then the unit would shut off the heat, then the air conditioner would turn on full blast. I did not want to have to speak to the rude front desk staff again, so I left it as is. My room was in 1221, so best get someone to take a look at it.
In fact, your front desk staff need a camera aimed at them during the day so that management can address the poor service and attitude. I stayed from Friday thru Monday, and it was not until Monday morning, when the boss was at the front desk, that he wished me a good morning and a pleasant day. The other 4 junior staff members were surly, silent, and staring at their computer screens.
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Heidi
3 Feb 2024 - 4 Feb 2024
reviewed on expedia
5 out of 5 stars
Stayed with adult children and young grandchild to attend Blue Man Group. Very convenient location in theater district - if it wasn't winter would also be a convenient central location to walk to Prudential, Newbury St, Quincy market, etc. but we were just there for a quick overnight for show and it was cold. The hotel is extremely clean, high-quality, modern. Glenn at the front desk was super friendly, nice, helpful, accomodating and professional! He should be commended. We got adjoining rooms per our request; they were very roomy, comfortable, and had balconies with great skyline and city views. We got drinks at the bar before show, and evening snacks after. If I have any complaints at all, it is that the restaurant/bar staff were not very attentive, and it wasn't like it was busy at all. But the food and drink quality were very good. There are several restaurants nearby; we had dinner at PF Chang's just across the street and up a few doors, and breakfast at Tatte which is always a treat. Highly recommend this hotel, and would love to stay here again in the summer to be able to visit the rooftop lounge and walk around Boston due to its central location.
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David
25 Nov 2023 - 27 Nov 2023
reviewed on expedia
4 out of 5 stars
We enjoyed our stay at Revere Boston Commons. It was easy to park, and conveniently located so we could leave the car parked. We had breakfast there. Not bad, but could use some more choices. The room was clean, and housekeeping came in daily without having to ask. That was great! Lots of families with children which to some is a plus. Not so much for us. Still, for the price, we would consider a return stay.
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Rose
28 Oct 2023 - 29 Oct 2023
reviewed on hcom
3 out of 5 stars
Not a family friendly hotel. Great for adults
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Tawny
3 Sept 2023 - 5 Sept 2023
reviewed on expedia
5 out of 5 stars
A great stay for our family
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Amy
23 Jul 2023 - 27 Jul 2023
reviewed on travelocity
5 out of 5 stars
The hotel is very centrally located and walkable to all the major sites or subway stations. Our family enjoyed the ease of parking in the on-site garage and not worrying about that for the time we stayed. We felt very safe coming and going all hours of the day and night. The elevators were very slow and often there was a line. Housekeeping was not regular and one day as we were in our room during a thunderstorm at 3pm, they wanted to clean which was not an option at that point. The rooftop area is not really for guests but more for patrons of the bar, so I feel that is a bit exaggerated in marketing the hotel. Overall, it was a safe, comfortable place for our family to stay while we visited.
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Leigh A
30 Jun 2023 - 5 Jul 2023
reviewed on travelocity
5 out of 5 stars
The hotel was family friendly and we loved the close proximity to Boston commons. We ran into a ‘tragedy’ when we lost our son’s lovie and all Staff went above and beyond to help us.