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Best Western Geneseo Inn

2 1/2 star hotel
8.2/10 Very Good
(305 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is not available.

Nearby attractions

Best Western Geneseo Inn is located in Geneseo. Maple Bluff Golf Club and TPC Deere Run Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Geneseo City Park and Geneseo Prairie Park.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: wifi (usd 0.00 per stay)
Available in some public areas: free wifi
In-room wifi speed: 50+ mbps

Food and drink

Free continental breakfast

Guest services

24-hour front desk
Laundry facilities
No housekeeping

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool

More

Smoke-free property

Nearest Airports

Airplane
Quad City International Airport
29 km from this hotel
General Downing - Peoria International Airport
94 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Geneseo Inn
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

6 reviews

Review data

5 star reviews

17%

4 star reviews

17%

3 star reviews

50%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Best Western Geneseo Inn

Latest reviews (6)

J

Jon

22 Jun 2024 - 23 Jun 2024
reviewed on hcom

3 out of 5 stars

Cable did not work well Couldn’t watch tv without it skipping Weird oder in the room Room was small compared to price barely fit my family of 4 in a double queen Coffe machine was dirty And waffle batter I think was soured
M

Maria

7 Jun 2024 - 8 Jun 2024
reviewed on hcom

4 out of 5 stars

Worked fine for our family of 8. Three queen beds was a great feature of our room. Very spacious. Staff had a hard time communicating due to language barriers. Pool was chilly but everything was clean.
M

Melissa

23 Jun 2023 - 25 Jun 2023
reviewed on hcom

3 out of 5 stars

I booked a large suite for my daughter's wedding prep, proud to support a local business. They would not work with me to do a late check-out (even offering to pay for the extra time) based on the time of the wedding. Instead said I had to reserve for another night, or my daughter had to leave the hotel at noon in her dress for a 3:30 wedding. We could not check in early for a Saturday reservation, OR check-out late with a Friday reservation. (He actually said someone else "wanted" the room after us if we didn't reserve it for the second night. ?????) Over $500 to use a room from 12 to 3:30. When we opened the door the suite was sweltering. As a "large" suite there were two AC units. However, only one worked at check-in. We inquired, and were told the one that worked was the new one, to replace the one that wasn't working and it should cool the room adequately (temps of 96+). Clearly one does not leave a non-functional unit in the wall and create an opening for a new unit. Thank God my daughter inspected further and found a thermostat for the "non-functioning" unit behind curtains across the room. The front desk (family of owner?) did not know this about one of the most expensive rooms in the building?? I am clearly diaappointed in customer service on many levels. In the past I have arranged for stays for my beloved out-of-town visitors here. After my own personal experience here, I will not ask my loved ones to stay here, or spend my own money to support a stay here.
K

Karen

Invalid Date - Invalid Date
reviewed on travelocity

1 out of 5 stars

I wasn’t going to complain when they put us in a king bed room (even though I called and rebooked - and paid extra for - 2 queen beds through Expedia) but the toilet wasn’t flushing. So I thought I could get the right room and a toilet that worked. He said he showed record of a king and he couldn’t change my room since I booked through Expedia and he could get me a plunger. I showed him my Expedia app with the 2 beds and he said he had to go by what they have in their system and he could get me a plunger. (It was a tank issue, not a clog issue but that’s really beside the point). After an hour and getting Expedia representative and a family member it was finally taken care and they moved us to a room with two queens and a working toilet. There were several other things that were below satisfactory but they pale in comparison to that experience. He was belligerent and condescending.
M

Maurice

6 Apr 2022 - 7 Apr 2022
reviewed on travelocity

5 out of 5 stars

This is a family run business, the staff is extraordinarily kind and professional. Dan was terrific!
A

5 Jul 2024 - 7 Jul 2024
reviewed on hcom

3 out of 5 stars

We checked in and the women who checked us in told us our room number very loudly so that other people in the lobby know what room we were in. The lobby was nearly devoid of furniture. The room was ok. The sink leaked in both of our rooms and carpet in the room was not very clean. There were very pungent food odors in the hotel as well. The elevator certificate expired it March 2024 and we stayed in July 2024. The glass surround for the pool was very dirty. It seems a family run business run on too small a budget. I
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