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The Westin Chicago River North

4 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Change of towels is available on request.

Nearby attractions

The Westin Chicago River North is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station and on a river. Navy Pier and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. With kayaking, motor boating, and sailing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Free cribs/infant beds
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (usd 14.95 per day)
Available in some public areas: free wifi

Food and drink

1 restaurant
24-hour room service
Full breakfast available for a fee daily 7:00 am–11:00 am: usd 15-30 per person

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height view port in door
Roll-in shower
Stair-free path to entrance
Transfer shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Aerobics classes
Fitness center

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Chicago Midway International Airport
15 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Chicago River North
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about The Westin Chicago River North

Latest reviews (3)

T

Tina Ahrens

13 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

If I could give it 10 stars I would! I can’t even put into words how amazing the staff is! Every single person from the time you walked in the door were happy, accommodating ,engaging, and all went above and beyond to make mine and my family's first visit to Chicago that much more memorable. We will definitely be back sooner than later. Thank you, thank you, thank you!!!
A

17 May 2024 - 19 May 2024
reviewed on hcom

1 out of 5 stars

I had lost my only card on the way to Chicago from Minnesota, and I only had cash on me. I find it completely irresponsible of a business to turn down $1200 cash and I would have given more for deposit. Its also so unfortunate that your team or company would t have empathy on a family that traveled 9 hours and lost their cc along the way. I will not be going back. I am so angry!
A

10 Feb 2018 - 11 Feb 2018
reviewed on expedia

5 out of 5 stars

I hab a wonderful experience. The staff was kind and very helpful. I would recommend my friends and family.
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