WorldMark Big Bear Lake

The resort is clean and well maintained. It is a great family friendly place. We had stayed at this resort 20 years ago, so I was quite surprised by the lack of air conditioning. Also, our room was smaller than I remember the rooms we stayed in so long ago. Big bear is cool probably 9 months out of the year, but if you go in the summer, it can be quite hot. One of the 3 days we were there, it was 69 degrees in Big Bear, but it was 77 degrees in our room. Fans don't cut it. I wanted to stay another day in Big Bear, but with the weather heating up outside, I could not have tolerated the heat in the room. I'd recommend WorldMark Big Bear for visiting in the early fall or late spring when it is cooler rather than sweating it out in the summer months inside your room. Also, even though the nights cooled way down outside, as soon as the windows were closed, it was hot again inside the room.

Wonderful family friendly hotel. Had lots of activities to keep the kids entertained along with a Scavature hunt for the whole family do to. (Which was alot of fun!) Friendly staff made our enjoyable experience memorable.

Great for families with kids.

Perfect for our family. Everything we needed was there. Everything was clean

They lost it, or somebody on the staff stole a package that Ontrack delivered at the reception. I called before I arrived asking if I could use their address to send some packages containing gloves and snow clothes for my family; they said yes, I could use their address. When I arrived, there was a missing box, "the one with the most expensive items." First, they said there was no delivery; I showed them that the delivery company said they delivered the package at the front desk. One of the ladies there told me that she returned a big white box to UPS because there was not enough room to keep the box; I told her that Ontrack, not UPS, delivered the package and asked why she never called me. She said she tried to call me many times. The next day, I went to the room manager and the general manager to tell them what this young lady told me. They said they did not even have my phone since I had made the reservation with a third-party agency, but who did this lady know that the missing box was white and big? I wondered why she was so nervous when she said it to me. This place does not have a video camera in the reservation area, and they do not keep a record of deliveries. BE AWARE OF THE DELIVERY ANY PACKAGE AT THE FRONT DESK

Excellent property has everything you need and awesome jacuzzis. Huge game room for kids. Big condos!!

I checked in with my family of 5 at 12:30am. Front desk/security was fast to help get me checked in. Staff super friendly. Rooms really nice and clean and big. I would definitely come back!!

My family and I enjoyed our two night stay. A lot to do at the hotel. We plan on returning again soon.

Beautiful place the only problem was We had requested a down stairs unit since we are in our 70’s Then we got there and they tried to put us in 2nd floor then were told had to wait for down stairs unit over 1 hour They put us under a family with 4 kids they ran and jumped slammed cabinets till 1:30-2 am every night. They should always put family with kids on bottom level. We love this place and would come again.

Location it’s very good, I wish they invest in some good mattresses and have AC in the units, it was hot day time but we expect to cool night but it didn’t and we slept with windows open, my neighbor had fans in his window 😉 and try to arrange to get a room downstairs was impossible even though we had reserve a Room weeks advance and fallow few requests with a newborn and no elevator had to take the stroller up and down stairs, stuff told me at front dask it’s only 15 step not a big deal 😣. I’ll visit when my kids grownups