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The Garland

4 star hotel
Connecting rooms
9.4/10 Exceptional
(1923 verified Hotels.com guest reviews)
See verified family reviews (105)

generated by AI based on family reviews

Overview

The Garland is a popular family-friendly hotel with a great location, perfect for Universal Studios visitors. Families appreciate the lovely pool area, on-site restaurant and bar, and the convenience of having movies shown outdoors for children. While some guests mention a high volume of children at the pool and noise issues, many praise the helpful and friendly staff and the overall welcoming atmosphere. Rooms are described as clean, updated, and spacious, although some may find them to be merely mediocre.

Guest highlights

The helpful and friendly staff
The outdoor movies for kids
The lovely pool area
The on-site restaurant and bar

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, a free area shuttle, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a spa tub are onsite.

Nearby attractions

Located in North Hollywood, The Garland is near the airport and near a metro station. El Capitan Theatre and Hollywood and Vine are local landmarks, and some of the area's attractions include Universal Studios Hollywood and The Wizarding World of Harry Potter™. Looking to enjoy an event or a game? See what's going on at Crypto.com Arena or Dodger Stadium.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Free theme park shuttle
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Buffet breakfast available for a fee daily 6 am–11:30 am: usd 19-25 for adults and usd 9.00-12 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub
Yoga classes

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Bob Hope Airport
6 km from this hotel
Los Angeles International Airport
23 km from this hotel
Long Beach Airport
42 km from this hotel
map

Reviews that mention...

Family Reviews

for The Garland
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

105 reviews

Review data

5 star reviews

73%

4 star reviews

12%

3 star reviews

10%

2 star reviews

3%

1 star reviews

1%

We have selected a sample of reviews which reflect what families have said about The Garland

Showing 1 - 10 of 105 reviews

Latest reviews (105)

L

Lee

29 Aug 2024 - 1 Sept 2024
reviewed on hcom

4 out of 5 stars

Great hotel and in terms of location for Universal it was perfect. Bar, restaurant and public areas all excellent. Hotel is close to the freeway so you can hear that a little even though the windows are well double glazed (and very clearly when you open them) and the aircon is incredibly noisy, kept us awake a fair bit. Pool area is lovely but not well supervised, on our last evening the hot tub was dominated by 2-3 families with toddlers eating, drinking and even jumping into the hot tub. Luckily we could use the adult only hot tub, but with better supervision this would not happen.
M

Mark

31 Aug 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

We enjoyed our stay. Room was awesome, a few too many kids for us but otherwise perfect.
K

Kamila

10 Aug 2024 - 11 Aug 2024
reviewed on hcom

5 out of 5 stars

It was a great family oriented hotel. Very clean and updated. The pool, patio and restaurant very good. We liked the movie at the pool while kids were watching a movie and adults could have a cocktail at the patio bar. Cozy, warm and welcoming atmosphere. Staff outstanding, helpful and always with a smile. We will be back again.
R

Ronald

1 Aug 2024 - 2 Aug 2024
reviewed on hcom

1 out of 5 stars

Since i walked in the lady with the Mexican lady with big cherry nail and wan we walked in she had a upset face. Like if she was bothered. Was super rude and didn't even what to help my family and i. They gave my reservation away and put us in a room with 3 kids 2 male adult. I loved coming here with my family and friends. I guess no more
H

Heidi

12 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Property was really nice.Loved the store. The front staff was friendly and helpful. The pool was nice. Loved the Adult Spa! It was private and relaxing and didn’t have kids splashing you in the other spa thinking it was a play pool. I didnt go to the dive in movie but that's really great you do that! The lobby bar we ate at because other restaurant wanted a reservation even tho it was early and there were a bunch of tables open...anyways I made a reservation for breakfast and we went to the lobby bar. Food was good, had a nice waiter until he disappeared for a while and we didnt get no refills and we were done waiting for over 1 1/2 hour for our check.I asked another server and still didnt get our check. Finally our server came back stating he was sent over to the pool area. Well thats fine but the hotel should of put someone else in his place. The guitarist was good and nice to listen to. The room was nice with a balcony view. The trolley was great! Great that you have shuttle service to Universal.
J

Jessica

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Love it! Beautiful place! It has become my family and i spot it!
K

Katrina

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

5 out of 5 stars

Great family hotel with pool and dining on site. Close to universal but a bit out of the way of other sights. Would highly recommend.
D

David

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

Great family friendly boutique hotel with complimentary shuttle service to Universal and a great pool scene for kids and adults alike
C

Casey

26 Jun 2024 - 27 Jun 2024
reviewed on hcom

5 out of 5 stars

My new regular spot in LA to stay. Although there are lots of kiddos so know that ahead of time.
R

Roberto

6 Jul 2024 - 8 Jul 2024
reviewed on travelocity

5 out of 5 stars

Always enjoy my stay at The Garland. It’s my third stay in a 5 year span and I am never disappointed. Very dependable all across the board. My kid loves the pool and my wife and I enjoy the poolside bar and the food.
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